Manager, Learning & Development

Core Civic•Estancia, NM

About The Position

The Manager, Learning and Development plans and organizes staff learning and development activities in compliance with applicable policies, procedures, rules, regulations, standards, and contract requirements. The role supervises and directs students, instructors, and learning activities in a secure institutional setting. The manager selects and guides qualified instructors to ensure consistent delivery of approved lesson-plan content, evaluates instruction, and provides feedback. They oversee students’ participation and records, assess comprehension, provide career guidance, and take appropriate corrective or disciplinary action. They also conduct learning sessions and maintain a positive, safe environment that supports learning. Working with facility management, the manager prepares the annual learning and development plan and coordinates schedules, attendance, instructors, training space, and other resources. They collaborate with employees and supervisors to identify development opportunities, lead quarterly Learning and Development Committee meetings, review and revise policies and instructional materials, and maintain communication with facility management and FSC learning and development staff. Domestic U.S. travel may be required.

Requirements

Bachelor's degree from an accredited college or university; related work experience may substitute for required education on a year-for-year basis.
Two years of experience in a criminal justice field.
One year of experience in training, classroom instruction, or curriculum development.
Strong verbal and written communication skills.
Experience with Microsoft Office or similar software applications.
Valid driver's license.
Must be at least 18 years of age.

Nice To Haves

Supervisory experience.
Knowledge of learning management platforms.

Responsibilities

Plan and organize staff learning and development activities in compliance with applicable requirements.
Supervise and direct students, instructors, and learning activities.
Select qualified instructors, guide them in consistent delivery of approved lesson-plan content, and evaluate instruction with feedback.
Supervise students in learning and development programs, maintain student records, evaluate comprehension, provide career guidance, and take appropriate corrective or disciplinary action.
Conduct learning and development sessions and maintain a positive, safe learning environment.
Prepare the annual learning and development plan with facility management and coordinate schedules, attendance, instructor assignments, training space, and other resources.
Administer facility learning and development programs in compliance with current ACA standards, policies, procedures, and contract requirements.
Collaborate with employees and supervisors to identify formal and informal learning opportunities that support job performance and career development.
Lead quarterly Learning and Development Committee meetings to assess facility needs, recommend learning activities, and foster a positive learning culture.
Participate in reviewing policies, procedures, and lesson-plan materials; prepare revisions and facility-specific references for approval.
Communicate with facility management and FSC learning and development staff about activities, concerns, requests, and plan variances, and implement necessary changes.
Read and comprehend lesson plans, reference materials, correspondence, policies, regulations, procedures, reports, directions, and other documents.