Manager Laboratory Services

CHI St Joseph's Health•Park Rapids, MN

19d•$37 - $56

About The Position

The Manager, Laboratory Services oversees the daily operations and strategic development of the clinical laboratory, ensuring accurate, timely, and high-quality diagnostic testing. The manager leads and mentors staff, monitors testing quality, ensures regulatory compliance, and collaborates with pathologists and clinical teams to optimize workflows and integrate new technologies. The role calls for strong leadership, technical knowledge, and strategic management skills to drive continuous quality improvement and foster a collaborative team providing essential diagnostic support. The manager is responsible for the overall administration of laboratory operations and monitors employee and departmental performance to ensure adherence to policies, procedures, timelines, and regulatory requirements. The role also includes staying informed about developments in laboratory technologies, methods, and approaches, and promptly ensuring compliance with changes to regulatory and state requirements. The manager develops, implements, and ensures compliance with policies and procedures; establishes monitoring systems to improve quality; initiates corrective action plans and monitors results; evaluates systems and processes to address service and quality trends; and ensures timely resolution of quality or service concerns. The role also oversees laboratory equipment, maintenance, and procurement in accordance with division, system, and regulatory standards.

Requirements

Bachelor of Science in biological or chemical sciences, as defined by CLIA.
Upon hire, hold at least one of the following certifications: Medical Laboratory Scientist (MLS/MT) from ASCP, AMT, or AAB; International Medical Laboratory Scientist (IMLS); Clinical Laboratory Scientist (CLS) or Technologist (CLT); Technologist in Molecular Biology, Microbiology, or Hematology; Histotechnologist; Specialist in Hematology or Microbiology; or Blood Banking (SBB) or Chemistry (SC) from ASCP.

Nice To Haves

Master of Science.
Two to three years of leadership experience as a manager.

Responsibilities

Administer all laboratory operations.
Monitor employee and departmental performance for adherence to policies, procedures, timelines, and regulatory requirements.
Stay knowledgeable about new laboratory technologies, methods, and approaches.
Stay informed about changes to regulatory and state requirements and ensure prompt compliance.
Ensure ongoing compliance with federal and state regulations.
Develop, implement, and ensure compliance with policies and procedures.
Develop quality-monitoring systems, initiate corrective action plans, and monitor results.
Evaluate systems and processes and develop corrective action plans for identified service or quality trends.
Ensure prompt and effective resolution of quality or service concerns.
Oversee equipment, maintenance, and procurement in accordance with division, system, and regulatory standards.
Manage and mentor staff, monitor test quality, and collaborate with pathologists and clinical teams to optimize workflows and integrate new technologies.