Laboratory Services Coordinator

Trinity Health•Pontiac, MI

About The Position

The Laboratory Services Coordinator is responsible for coordinating the efficient operation of specimen reception and the successful provision of phlebotomy services in inpatient settings and onsite outpatient draw stations. The coordinator participates in quality monitoring and helps ensure that workflow processes are efficient and consistent with excellent customer service. The role assists the phlebotomy supervisor with training phlebotomists and determining their competency, and coordinates phlebotomy orientation for new nursing personnel. This is a full-time position at Trinity Health Oakland, working approximately 2:00 p.m. to 11:30 p.m., with some flexibility, for 40 hours per week.

Requirements

  • Two years of experience in a hospital laboratory-related role or direct patient care work involving phlebotomy in a healthcare setting.
  • Phlebotomy certification through the American Society of Phlebotomy Technicians or the American Society of Certified Phlebotomists, or obtain certification within 12 months of hire.
  • Current Heart Saver (HS) certification.
  • Organization and time-management skills.
  • Working knowledge of Microsoft Office.
  • Ability to work collaboratively and solicit cooperation and compliance.
  • Ability to train and mentor in an encouraging environment.
  • Strong oral and written communication skills.
  • Good understanding of laboratory operations, terminology, methodology, and logistics in a clinical laboratory.
  • Excellent customer service skills when working with hospital personnel, outside customers, and community groups.

Nice To Haves

  • Associate degree in medical technology or a related healthcare field, or equivalent work experience.
  • Previous experience in a laboratory outpatient area.

Responsibilities

  • Coordinate the operation of specimen reception.
  • Coordinate phlebotomy services in inpatient settings and onsite outpatient draw stations.
  • Participate in quality monitoring and help ensure efficient workflows consistent with excellent customer service.
  • Assist the phlebotomy supervisor with phlebotomist training and competency assessment.
  • Coordinate phlebotomy orientation for new nursing personnel.
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