Laboratory Services Assistant

Trinity Health • Pontiac, MI

3d

About The Position

Trinity Health Oakland Hospital is seeking a customer-focused Laboratory Services Assistant to support daily laboratory operations and help deliver exceptional patient care. This role combines laboratory office support, specimen processing, patient registration, courier responsibilities, and occasional phlebotomy duties in a fast-paced healthcare environment. The position is full time, 40 hours per week, on the night shift, at Trinity Health Oakland.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant or Phlebotomy program, a two-year degree in a biological science or health-related field, or one year of laboratory experience.
• Valid Michigan Driver’s License.
• Current Heartsaver (HS) certification.
• Knowledge of medical terminology and laboratory orders.
• Strong computer, customer service, communication, and telephone skills.
• Ability to type at least 35 WPM.

Nice To Haves

• Phlebotomy and laboratory experience.

Responsibilities

• Answer laboratory phone calls and provide outstanding customer service.
• Register patients and enter laboratory test orders into hospital information systems.
• Receive, process, label, and distribute specimens to appropriate laboratory areas.
• Ensure accurate data entry, report generation, and result distribution.
• Transport patient specimens, supplies, and reports to designated off-site locations.
• Assist with specimen collection and phlebotomy as needed.
• Maintain compliance with Trinity Health policies, safety standards, and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED