Medical Assistant - Laboratory Services

Neighborhood Healthcare•Riverside, CA

6d•$25 - $35

About The Position

The Medical Assistant, Laboratory Services communicates with patients and provides patient-care services in a clinical laboratory. The role takes vital signs, records patient identity in medical charts, performs exam-room duties, and draws blood from patients and donors for analysis or other specified medical purposes. It also supports clinical procedures, laboratory protocols, quality control, and required training and reporting.

Requirements

Valid medical assistant certificate from an accredited program.
Current Basic Life Support (BLS) certification from an American Heart Association-approved source upon hire, maintained as a condition of employment; certification must include an in-person, hands-on skills check with a certified instructor.
One year of medical assistant experience.
Knowledge of and experience with phlebotomy.
Excellent verbal and written communication skills, including composition, typing, and proofreading.
Ability to interpret written, oral, diagram, or schedule-form instructions.
Ability to manage multiple tasks simultaneously.
Strong planning and organizational ability.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.

Nice To Haves

Bilingual in English and Spanish, English and Farsi, or English and Arabic.

Responsibilities

Take patient vital signs and obtain intake information.
Perform clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs.
Assess patient needs and provide education and resources.
Ensure exam rooms are stocked, clean, and ready for examinations and procedures.
Assemble equipment and supplies according to standard protocols for tests and procedures.
Interview patients and donors to verify their identity against blood-sample labels.
Explain procedures and instructions to patients and donors and answer related questions.
Follow standard protocols for drawing blood and seek supervisor assistance for complications outside standard protocols.
Dispose of used apparatuses in designated receptacles.
Provide post-blood-draw instructions to patients and donors.
Complete ongoing and annual training required for position compliance.
Perform quality control by checking daily temperatures and conducting routine testing controls at the sites.
Prepare the end-of-month report for submission to the Laboratory Operations Manager.
Follow safety procedures, maintain knowledge of safe-work policies, use appropriate body mechanics, and report injuries or unsafe conditions.
Follow infection-control and blood-borne pathogen protocols.
Protect patient, employee, and volunteer privacy and access confidential information only when needed for business purposes.
Comply with corporate integrity and security requirements and report unethical, fraudulent, or unlawful activity.