Medical Assistant - Laboratory Services

Neighborhood Healthcare•Riverside, CA

6d•Onsite

About The Position

The Medical Assistant, Laboratory Services provides patient-care services in a clinical laboratory. The role takes vital signs, verifies and records patient identity in medical charts, performs other exam-room duties, and draws blood from patients and donors for analysis or other medical purposes. Responsibilities also include conducting routine laboratory quality-control activities and preparing an end-of-month report for the Laboratory Operations Manager.

Requirements

Valid medical assistant certificate from an accredited program.
Current Basic Life Support (BLS) certification through an American Heart Association-approved source upon hire, maintained as a condition of employment. The course must include an in-person, hands-on skills check with a certified instructor; online-only courses without a live skills check do not qualify.
At least 1 year of medical assistant experience.
Knowledge of and experience with phlebotomy.
Excellent verbal and written communication skills, including composition, typing, and proofreading.
Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
Ability to manage multiple tasks simultaneously.
Strong planning and organizational ability.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.
Ability to meet the physical requirements of the position, including lifting and carrying, frequent standing and walking, bending, reaching and stooping, occasional kneeling or squatting, fine motor tasks, assisting with patient positioning or mobility, and pushing or pulling equipment.

Nice To Haves

Bilingual in English and Spanish, English and Farsi, or English and Arabic.

Responsibilities

Take patient vital signs and obtain intake information.
Perform clinical procedures, including blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs.
Assess patient needs and provide education and resources accordingly.
Keep exam rooms stocked, clean, and ready for examinations and procedures.
Assemble equipment according to standard protocols for specified tests and procedures.
Interview patients and donors to verify their identities against medical labels for blood samples.
Explain procedures and provide instructions to patients and donors; answer questions about instructions or procedures.
Follow standard protocols when drawing blood and seek supervisor assistance for complications outside those protocols.
Dispose of used apparatus in designated receptacles.
Provide post-blood-draw instructions to patients and donors.
Complete ongoing and annual training required for position compliance.
Perform quality control by checking daily temperatures and conducting routine testing controls at the sites.
Prepare the end-of-month report for the Laboratory Operations Manager.
Follow safety procedures, report injuries and unsafe conditions, and maintain current knowledge of safe-work policies and procedures.
Use appropriate body mechanics and follow infection-control procedures, including blood-borne pathogen protocols.
Protect the privacy of patient, employee, and volunteer information, accessing it only as needed for business purposes.
Comply with corporate integrity and security regulations and report unethical, fraudulent, or unlawful behavior or activity.