Manager, Inside Sales, Naturals
About The Position
The Northwest Arkansas Naturals are seeking a Manager, Inside Sales. The role works directly with the Assistant General Manager to oversee the inside sales program each year and manage seasonal associates in achieving assigned goals. The manager also identifies, evaluates, and sells potential clients on ticket, group, suite, and sponsorship opportunities. Working at all home games for the Northwest Arkansas Naturals is required. The position involves recruiting and supporting seasonal sales associates, managing individual sales goals and client relationships, and representing the team at promotional events.
Requirements
- 2–4 years of experience with outbound sales or customer service.
- Strong knowledge of sales and marketing within a sports team and entertainment venues.
- Bachelor’s degree required.
- Sales and negotiation skills.
- Proficiency in Microsoft Office, including PowerPoint.
- Ability to learn and master new software programs as necessary.
- Consistent, punctual, and regular attendance.
- Professional image and demeanor.
- Flexibility to work evenings and weekends.
Nice To Haves
- A high level of demonstrated professionalism, integrity, and ability to maintain sensitive information and appropriate decorum.
Responsibilities
- Assist in recruiting and hiring seasonal inside sales associates.
- Assign goals and targets to inside sales associates for group, ticket, and suite sales.
- Manage and achieve a personal sales goal.
- Prospect and qualify leads, and set face-to-face appointments for new business.
- Maintain electronic account records in the CRM for clients and prospects, and train Inside Sales staff to use the CRM for similar needs.
- Manage client relationships and follow up on future sales programs.
- Provide superior customer service to clients and prospects.
- Represent the team at promotional events.
- Work within a team environment to achieve common goals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
