Manager In Training (Full Time) - Madison, IN

Hibbett•Madison, IN

4d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge across each product area or department. The role supports methods and plans for meeting store goals, upholds company policies and visual standards, promotes sales and promotions, and helps create a distinctive customer experience. The Manager in Training is trained in the Store Manager’s responsibilities and assumes supervisory control of the store when the Store Manager is absent. The position supports selling, restocking, merchandising, ordering, scheduling, inventory and expense awareness, customer service, and protection of company assets and financial information. In the Store Manager’s absence, the Manager in Training supervises employees, including interviewing and training, assigning and directing work, and resolving problems.

Requirements

Retail environment experience; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Experience in footwear and athletic apparel retail.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store and departmental responsibilities.
Assume responsibility for the entire store and supervise employees in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, expenses, inventory movement, and customer trends to support store profitability.
Direct staff to complete departmental responsibilities and standards.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in operations, personnel, visual presentation, and customer service materials.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to management or appropriate officials.
Interview and train employees, plan and assign work, direct employees, and resolve problems in accordance with company policies and applicable laws.