T-Mobile Manager In Training - Banning

MobileOne•Banning, CA

20h•Onsite

About The Position

MobileOne is seeking a motivated leader for its 90-day blended-learning Manager in Training program, designed to prepare participants to manage their own store. The role involves learning to supervise daily operations, drive sales performance, and manage staffing and scheduling while developing leadership skills and supporting the team. The Manager in Training is accountable for guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs. The role leads and develops Sales Associates, supports a strong customer experience, maintains store standards, and uses coaching and performance conversations to build talent and improve results. The position also focuses on operational efficiency and protecting store assets. MobileOne describes its workplace as supportive, with an emphasis on developing leaders, rewarding performance, and building careers. The listed pay range is $0.00–$0.00 per hour; the posting states that the range represents hourly wage and potential store bonus. MobileOne, LLC Inc. is an Equal Opportunity Employer and offers reasonable accommodation during the application or interview process.

Requirements

At least 1 year of retail management experience; wireless industry experience is required.
Strong leadership, coaching, and communication skills.
Ability to perform in a fast-paced, performance-driven environment.
High school diploma or GED required.
Must be at least 18 years of age.
Legal authorization to work in the United States.
Ability to pass a background check.

Responsibilities

Manage guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
Oversee retail functions including hiring, scheduling, training, marketing, loss prevention, and team leadership.
Serve as the primary point of contact for retail store employees.
Drive store productivity and results based on key performance indicators.
Hire and develop effective Sales Associates.
Train store associates to use store systems, including the Point of Sale, to support the customer experience.
Cultivate a positive environment that supports MobileOne's values.
Coach Mobile Associates on building customer relationships, understanding customer needs, and delivering a strong customer experience.
Maintain a clean and organized store environment.
Ensure visual merchandising engages customers and adheres to MobileOne and T-Mobile standards.
Stay current on T-Mobile technology, products, offerings, and sales techniques, and keep Mobile Associates updated.
Ensure customer needs are met before customers leave, match them with appropriate solutions, and support associates in customer onboarding.
Use tools and resources to develop internal talent.
Build employee skills and successes through ongoing coaching and performance assessment conversations.
Drive operational efficiencies to minimize risk and protect store assets.