T-Mobile Manager In Training - Hemet

MobileOne LLC•Hemet, CA

2d•$22 - $31•Onsite

About The Position

MobileOne is seeking a motivated leader for its 90-day blended-learning Manager in Training program, designed to prepare participants to manage their own store. The role involves learning to supervise daily operations, drive sales performance, manage staffing and scheduling, and mentor and support a team while building leadership skills. The Manager in Training helps deliver a strong customer experience and meet store productivity and performance goals.

Requirements

At least 1 year of retail management experience; wireless industry experience is required.
Strong leadership, coaching, and communication skills.
Ability to perform in a fast-paced, performance-driven environment.
High school diploma or GED required.
Must be at least 18 years old.
Legal authorization to work in the United States.
Ability to pass a background check.

Responsibilities

Manage guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
Handle retail functions including hiring, scheduling, training, marketing, loss prevention, and team leadership.
Serve as the primary point of contact for retail store employees.
Oversee store productivity and deliver results against key performance indicators.
Hire and develop effective Sales Associates.
Train store associates to use store systems, including the Point of Sale, to support the customer experience.
Cultivate a positive work environment that supports MobileOne's values.
Coach Mobile Associates on building customer relationships, understanding customer needs, and delivering a strong customer experience.
Maintain a clean and organized store environment.
Ensure visual merchandising engages customers and follows MobileOne and T-Mobile standards.
Stay informed about evolving T-Mobile technology and ensure Mobile Associates know about new products, offerings, and sales techniques.
Ensure customers' needs are met before they leave, recommend appropriate solutions, and support associates in customer onboarding.
Use tools and resources to develop internal talent through continued coaching and performance assessment conversations.
Drive operational efficiencies to minimize risk and protect store assets.