T-Mobile Manager In Training - Banning

MobileOne LLC•Banning, CA

2d•$22 - $31

About The Position

MobileOne is seeking a motivated leader for its 90-day blended-learning Manager in Training program, which is designed to prepare participants to manage their own store. The role involves learning to supervise daily operations, drive sales performance, and manage staffing and scheduling, while mentoring and supporting the team and developing leadership skills. The Manager in Training oversees guest services and store operations, sales and profitability, merchandise and inventory, expense control, human resources, and operating costs. The position leads and develops Sales Associates, supports a strong customer experience, maintains store standards, keeps the team up to date on T-Mobile products and offerings, and drives operational efficiency while protecting store assets.

Requirements

At least 1 year of retail management experience; wireless industry experience is required.
Strong leadership, coaching, and communication skills.
Ability to perform in a fast-paced, performance-driven environment.
High school diploma or GED.
At least 18 years of age.
Legal authorization to work in the United States.
Ability to pass a background check.

Responsibilities

Manage guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
Apply knowledge of retail functions, including hiring, scheduling, training, marketing, loss prevention, and team leadership.
Serve as the primary point of contact for retail store employees.
Drive overall store productivity and achieve results based on key performance indicators.
Hire and develop an effective team of Sales Associates.
Train associates to use store systems, including the Point of Sale, to support the customer experience.
Cultivate a positive work environment that supports MobileOne's values.
Coach Mobile Associates on building customer relationships, understanding customer needs, and delivering a strong customer experience.
Maintain a clean and organized store.
Ensure visual merchandising engages customers and follows MobileOne and T-Mobile standards.
Keep up with evolving T-Mobile technology and ensure associates understand new products, offerings, and sales techniques.
Ensure customers' needs are met, recommend suitable solutions, and help associates set customers up for success through onboarding.
Use tools and resources to develop internal talent through coaching and performance assessment conversations.
Drive operational efficiencies to minimize risk and protect store assets.