About The Position

The Manager in Training assists the Store Manager in the daily operations of an Aloha Island Mart store. The role helps ensure the store operates according to company policies, procedures, and standards; supervises Sales Associates and assigns duties when the Store Manager is absent; and assists with paperwork, inventory, ordering, and processing merchandise. The position also performs Sales Associate and cashiering duties, provides prompt and quality customer service, and maintains store cleanliness, safety, and security. The role includes routine, periodic, and occasional responsibilities such as conducting weekly competitor price surveys, attending monthly meetings, covering Sales Associate shifts, completing price changes, and working at other store locations as assigned. The position works indoors under regular store conditions and outdoors under regular weather conditions as needed. It requires Sunday-through-Saturday availability, a minimum schedule of five days and 40 hours per week, varied shifts, on-call availability for day, night, swing, or graveyard shifts, and extended hours as assigned. The employee may cover the Store Manager’s day off, typically 6:00 a.m. to 3:00 p.m., with schedules varying by location. The position involves continual attention to detail, concentration, alertness, and customer interaction; frequent mathematical work and communication with coworkers; and occasional vendor communication, supervision, and training. Physical demands include extended standing and frequent movement, climbing, reaching, and lifting or carrying merchandise cartons weighing up to 50 pounds. The role reports to the Store Manager.

Requirements

  • High school diploma or equivalent.
  • Successfully complete the Sales Associates Training Class.
  • Valid driver’s license.
  • 1–2 years of customer service experience.
  • 1–2 years of cash-handling experience.
  • 1–2 years of supervisory skills experience.
  • Mathematical ability for proper cash handling and processing daily paperwork.
  • Ability to supervise staff and coordinate work assignments.
  • Ability to prioritize work duties and assignments.
  • Ability to provide prompt, friendly, quality customer service.
  • Ability to perform stock and inventory duties.
  • Ability to make appropriate decisions with minimal lead time and use good judgment.
  • Availability to work at least five days and 40 hours per week, including varied shifts, on-call shifts, and extended hours as assigned.

Responsibilities

  • Supervise Sales Associates and assign duties in the Store Manager’s absence.
  • Ensure the store operates according to company policies, procedures, and standards.
  • Assist the Store Manager with daily paperwork.
  • Assist with inventory, placing orders, and processing merchandise as received.
  • Provide prompt, timely, and quality customer service.
  • Perform cashiering duties according to the Island Mini-Mart cash policy.
  • Follow security and safety policies and procedures.
  • Check in new merchandise in a timely manner.
  • Perform stocking and pricing duties.
  • Maintain a clean store environment by performing housekeeping duties.
  • Perform Sales Associate duties.
  • Conduct weekly price surveys of competitors.
  • Attend monthly Manager’s Meetings in the Store Manager’s absence and participate in monthly store meetings.
  • Cover Sales Associate shifts when necessary.
  • Complete price changes as needed and assist other stores as assigned.
  • Perform other duties as assigned and work at other store locations.
  • Assist in the applicant hiring process, coach employees, and use progressive counseling as indicated.

Benefits

  • Up to $1,000 sign-on bonus (DOE).
  • HMSA insurance.
  • Vacation.
  • Advancement opportunities.
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