Manager, Impact Measurement and Management (IMM)/Monitoring, Evaluation, Accountability, Research, and Learning (MEARL)

Habitat for Humanity Europe & Middle East•Washington, DC

2d•$84,600 - $125,850

About The Position

Habitat for Humanity International is seeking a Manager, IMM/MEARL, to lead impact measurement, research, evaluation, and learning for the MicroBuild Initiative. The role co-designs and executes the Initiative’s impact measurement system and establishes what it can credibly claim about outputs, outcomes, and impacts, including household-level outcomes. When monitoring data cannot support an outcome claim, the Manager designs and commissions independent research to build the necessary evidence. The MicroBuild Initiative succeeds the MicroBuild Fund, which operated from 2012 to 2025, and expands its focus beyond microfinance to a wider range of financial products and institution types. Through Habitat’s Terwilliger Center for Innovation in Shelter, the Initiative’s Impact and Innovation Hub provides technical assistance to financial service providers. Symbiotics serves as fund manager. The Manager coordinates with the Managing Director of the Hub and the fund manager’s impact team to align indicator data with TCIS MEARL platforms and apply learning across the portfolio and housing finance market. This is an individual contributor role with responsibility for the Initiative’s impact research and evaluation budget. The fund manager manages environmental, social, and governance risks; the Manager needs working knowledge of European sustainable finance frameworks to interpret, scrutinize, and report on that work, but does not manage those risks. The role is located in the United States or United Kingdom.

Requirements

Master’s degree or equivalent in economics, statistics, evaluation, public policy, or a related discipline, with substantive training in quantitative causal research methods.
At least eight years of experience in impact measurement and management or monitoring, evaluation, and learning.
Experience designing impact measurement/MEARL frameworks for funds or private sector development programs, including theories of change, indicators, targets, and investor or board reporting.
Experience collaborating with external fund managers or implementing partners and constructively challenging their methodologies and reporting.
Experience commissioning and managing independent client outcome studies and evaluations, including scoping, instrument review, sampling, and research quality assurance.
Experience measuring outcomes through intermediaries and improving partner-reported data quality.
Experience with microfinance institutions and other financial providers in developing and emerging markets, such as banks, housing finance companies, non-bank institutions, or cooperatives.
Practical command of IRIS+, the Operating Principles for Impact Management, and the Impact Performance Reporting Norms in a fund context.
Strong knowledge of survey design, sampling, questionnaire development, and experimental and quasi-experimental evaluation, with sound judgment about which evidence supports which claims.
Strong written and oral English communication skills, including the ability to explain complex technical concepts clearly and concisely to investment committees, boards, investors, and donors.
Advanced Excel skills.
Ability to affirm Habitat for Humanity’s principles and values.
Commitment to safeguarding beneficiaries, communities, and others with whom Habitat works, and to supporting systems that prevent harassment, sexual exploitation, and abuse.

Nice To Haves

Background with an impact fund, development finance institution, financial service provider, or research organization specializing in microfinance or financial inclusion program evaluation.
Knowledge of housing or housing finance in emerging markets.

Responsibilities

Develop the Initiative’s IMM/MEARL plan, including its theory of change, impact thesis and objectives, indicators and definitions, data collection methods and instruments, roles and responsibilities, and research and evaluation strategy.
Lead development of low-income housing-specific outcome measures, drawing on financial inclusion measurement infrastructure from TCIS, Habitat, and the fund manager.
Align the Initiative’s measurement approach with TCIS practices and global frameworks, including the United Nations Sustainable Development Goals, IRIS+, HIPSO, and the Operating Principles for Impact Management.
Establish documented evidence standards across the Fund and its technical assistance facility.
Collaborate with the fund manager on investee reporting requirements and calendars, and secure them in fund documentation and reporting agreements where the structuring stage allows.
Own data collection workflows for information from the fund manager and recipients of Habitat’s technical assistance.
Monitor performance against targets and thresholds, analyze variances, benchmark against sector reference data, and flag material deviations and data-validity concerns.
Establish baselines for technical assistance recipients and measure changes in institutional practices, product design, underwriting, staff capabilities, and housing portfolios attributable to Habitat’s support.
Conduct periodic data quality reviews of data from the fund manager and assisted institutions, and report findings.
Establish and document methodologies for household-level outcome claims, including how figures are derived from institutional data, assumptions used, and required evidence.
Commission and manage independent client outcome measurement beyond institutional self-reporting, including direct client surveys and peer benchmarking.
Lead the Initiative’s contribution to experimental and quasi-experimental housing finance evaluations and a multi-country research agenda with external research partners.
Scope, procure, and manage research firms, evaluators, and survey providers within the research budget; oversee terms of reference, instrument review, data quality assurance, and deliverable approval.
Support the Fund’s annual impact report and prepare periodic Initiative impact reports for Habitat, donors, the board, and other stakeholders.
Collaborate with the fund’s impact team on impact reporting under applicable European sustainable finance disclosure requirements, drawing on the fund manager’s environmental and social reporting.
Provide technical input on methodology, indicator definitions, and data provenance for resource development and investor relations inquiries.
Translate technical and methodological findings into clear written materials and oral presentations for varied audiences.
Lead structured learning cycles that use monitoring and evaluation findings to inform portfolio, technical assistance, and measurement-system decisions.
Connect impact performance with institutional business models and financial performance to assess the commercial sustainability of serving low-income housing clients.
Analyze and document how the Initiative’s capital and technical assistance contribute to system-level change in housing finance markets.
Develop and publish original insights in written and visual formats, collaborate with Communications on external materials, and lead internal learning sessions.
Represent the Initiative in industry measurement forums, including those convened by the Global Impact Investing Network (GIIN).