Manager Learning Measurement and Impact

The Hartford • Hartford, CT

16h • Hybrid

About The Position

The Manager Learning Measurement and Impact leads Enterprise Learning’s measurement and analytics strategy, translating data into actionable insights that demonstrate learning effectiveness, capability growth, and business impact. The role integrates data from learning platforms, assessments, surveys, skills, workforce, and business sources; establishes consistent standards; and partners across Enterprise Learning, HR, People Analytics, technology, and the business to improve decisions, investments, and outcomes. Measurement focuses on reach and adoption, application and proficiency, behavior and performance, and business impact.

This role may be hybrid or remote. Candidates living near a Northeastern office location are expected to work onsite three days a week, Tuesday through Thursday. Candidates who do not live near an office have a remote arrangement and are expected to come to an office as business needs arise.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 5 years of experience in learning analytics, measurement, people analytics, workforce analytics, or a related discipline; experience in a large, complex organization is preferred.
• Expertise in measurement frameworks, KPIs, dashboards, assessments, and impact analysis, including outcomes beyond learning activity.
• Strong analytical ability to integrate and interpret multiple data sources and convert findings into actionable insights.
• Familiarity with learning technologies, survey and assessment data, skills data, and enterprise reporting and visualization tools.
• Strong consulting, communication, storytelling, and influencing skills with senior leaders and cross-functional stakeholders.

Nice To Haves

• Advanced degree in analytics, business, organizational development, I/O psychology, learning, or a related field.
• Experience using Tableau, Power BI, and Visier.

Responsibilities

• Develop and execute the Enterprise Learning measurement and analytics strategy in alignment with business and capability priorities.
• Establish common measurement frameworks, KPIs, standards, and methodologies across the learning portfolio.
• Integrate learning, assessment, survey, skills, workforce, and performance data to create a holistic view of effectiveness and capability development.
• Evaluate adoption, application, proficiency, behavior change, performance, and impact, moving beyond participation and completion measures.
• Partner with learning teams to define success measures and practical measurement plans at the outset of priority initiatives.
• Develop dashboards, scorecards, executive insights, and impact studies to identify trends, risks, opportunities, and investment implications.
• Translate complex findings into clear recommendations.
• Build measurement capability through tools, guidance, and consultation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager