Manager Identity & Trust Engineering

BlueCross BlueShield of Tennessee•Chattanooga, TN
•Remote

About The Position

The Manager, Identity & Trust Engineering leads the strategy, engineering, and operational maturity of enterprise platforms that protect identities, privileged access, certificates, secrets, and digital trust across BlueCross BlueShield of Tennessee. The role guides the evolution of authentication, access management, privileged access management (PAM), secrets management, public key infrastructure (PKI), certificate lifecycle management, and application protection. The manager leads engineers and security specialists and partners with Information Security, Architecture, Infrastructure, and Application Delivery teams. The position drives automation, platform modernization, operational excellence, and technology lifecycle management, while influencing enterprise security strategy and enabling secure, scalable solutions that support business growth and digital transformation. The role is fully remote, with final interviews required onsite at the Chattanooga, Tennessee headquarters. Sponsorship is not available.

Requirements

  • Bachelor’s degree in a relevant field or equivalent years of experience; equivalent experience is determined as one year of technical experience for every year of college requested.
  • At least 5 years of experience leading teams of technical resources in diverse disciplines.
  • At least 5 years of experience in information security or a related field.
  • At least 3 years of experience in Security Engineering or a related field.
  • Information security certification such as CISSP or CISM, or obtain one within 2 years of accepting the position.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Excellent oral and written communication skills.
  • Strong interpersonal and organizational skills.
  • Ability to work as a team player, stay organized, and handle multiple projects.
  • Ability to work independently with minimal supervision or in a team environment while sharing responsibility, roles, and accountability.
  • Expertise in enterprise identity, authentication, privileged access, PKI, secrets management, and digital trust capabilities.
  • Demonstrated experience leading engineering teams responsible for security platforms, operational excellence, modernization, and technology roadmaps.
  • Ability to partner with business and technology leaders to deliver secure, scalable solutions that reduce risk and enable business outcomes.
  • Experience driving automation, process improvement, and capability maturity within complex enterprise environments.
  • Ability to translate complex security concepts into clear business value for executives and stakeholders.

Responsibilities

  • Lead the strategy, engineering, and operational maturity of enterprise identity and trust platforms.
  • Lead a team of engineers and security specialists.
  • Oversee the design, implementation, configuration, maintenance, and troubleshooting of multiple security technologies.
  • Develop, maintain, and communicate policies, standards, and procedures for security functions involving IT systems, systems under development, networks, applications, and voice and data communications, consistent with applicable regulatory and compliance requirements.
  • Develop and report business-relevant metrics to measure the efficiency and effectiveness of the Information Security Program, facilitate resource allocation, and increase program maturity.
  • Provide subject matter expertise on information security standards and best practices, including NIST, PCI, ISO 27001, and MAR as applicable.
  • Work with Information Security Directors, the CISO, and other stakeholders to prepare and present relevant information on security status.
  • Partner with Information Security, Architecture, Infrastructure, and Application Delivery teams to deliver secure, scalable solutions.
  • Drive automation, process improvement, platform modernization, operational excellence, capability maturity, and technology lifecycle management.
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