96450A - Manager I, Operations

BakeMark • Denver, CO

14d

About The Position

The Operations Manager directs and coordinates warehouse and transportation activities to ensure efficient use of equipment, facilities, and personnel. The role supports operational excellence, inventory accuracy, food safety, customer satisfaction, and employee development while maintaining compliance with company policies and regulatory requirements.

The manager works with the Branch General Manager and department associates to review performance, address operational deficiencies, plan staffing and resources, and implement improvements. The position also oversees inventory control, facilities and equipment, safety and food-protection programs, customer and carrier concerns, and labor relations at applicable bargaining-unit locations.

Requirements

• Strong leadership, communication, and organizational skills.
• Experience managing warehouse, distribution, transportation, and inventory control operations.
• Knowledge of food safety, OSHA requirements, DOT regulations, and warehouse best practices.
• Experience with budgeting, operational reporting, and performance management.
• Ability to lead teams, manage multiple priorities, and drive continuous improvement initiatives.

Nice To Haves

• Union workforce experience, where applicable.

Responsibilities

• Provide periodic General Manager reports identifying operational deficiencies, corrective actions, improvement opportunities, and business insights, and facilitate discussions about branch performance and priorities.
• Oversee warehouse and transportation operations to support efficiency, productivity, and service excellence.
• Review performance against budget goals and collaborate with the Branch General Manager on corrective action plans.
• Analyze sales volume and business demands to determine staffing levels and resource allocation for warehouse and distribution operations.
• Plan, prioritize, and manage operational projects, schedules, and departmental initiatives.
• Review weekly, monthly, and periodic operational reports and recommend or take action to improve performance and meet business objectives.
• Maintain accountability for inventory control processes and compliance with BakeMark Best Practices and company standards.
• Oversee warehouse cleanliness, sanitation, and the condition of facilities, material handling equipment, and rolling stock.
• Coordinate and supervise equipment maintenance and repairs, including vendor selection, bid review, and service agreements.
• Recommend and support capital expenditure investments to improve efficiency, productivity, and customer service.
• Lead food safety, food defense, and facility security programs in accordance with company and regulatory standards.
• Promote workplace safety, investigate accidents, identify root causes, implement corrective actions, and monitor follow-through.
• Ensure compliance with company policies, transportation and warehouse procedures, safety regulations, and applicable laws.
• Manage disposition and salvage of damaged, expired, or unsaleable products.
• Investigate customer and carrier concerns, identify root causes, and implement service improvements.
• Respond to customer inquiries and requests and ensure timely resolution and follow-up.
• Serve as the primary operational contact for union representatives at bargaining-unit locations, addressing grievances and maintaining positive labor relations.
• Build professional, respectful, courteous, and responsive relationships with internal and external customers.
• Support company values, policies, and objectives and comply with company procedures and safety requirements.
• Perform other assigned duties in support of business needs and organizational goals.

Benefits

• Competitive compensation.
• Health, dental, vision, and life insurance, with multiple coverage options at low employee cost.
• 401(k) or RRSP with company match.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed