Manager I, Finance

J.B. Hunt Transport Services, Inc.•Lowell, AR

About The Position

Under general direction, this position oversees the accuracy and timeliness of invoicing and accounts receivable processes. It ensures prompt resolution of billing discrepancies and account issues while maintaining strong internal controls. The role supervises Accounts Receivable personnel managing large or moderately complex accounts and serves as a point of contact for resolving day-to-day interpersonal and procedural matters with immediate stakeholders.

Requirements

High school diploma or GED equivalent.
Three to four years of relevant experience in accounting, finance, payroll, or a related field, and/or military equivalent.
At least one year of team management experience for candidates qualifying through the stated military-equivalent pathway.
This position is not eligible for employment-based sponsorship.

Nice To Haves

Bachelor’s degree in Transportation/Logistics, Business Administration, Finance, or a related field.
Five years of experience in business administration, finance, accounting/payroll, transportation/logistics, or a related field, and/or military equivalent, with at least two years of direct management experience.

Responsibilities

Manage and develop a high-performing team of Accounts Receivable personnel, ensuring accuracy, timeliness, and compliance; resolve escalated billing discrepancies and improve invoice quality.
Manage accounts receivable operations for larger or more complex accounts, including auditing transactions, processing outstanding balances, and executing revenue adjustments; reduce aged accounts and resolve discrepancies promptly.
Lead cross-functional audit and dispute-resolution efforts; use internal systems to expedite documentation, validate charges, and ensure complete resolution, including facilitating meetings with internal and external stakeholders.
Identify inefficiencies, test improvements, and implement process and system enhancements that improve team effectiveness and data accuracy.
Serve as the escalation point for recurring charge discrepancies, documentation gaps, and complex customer-system challenges; identify underlying issues and implement sustainable solutions.
Develop and manage KPIs related to receivables, team productivity, and customer satisfaction; analyze discrepancies and lead cross-functional efforts to address performance gaps.
Coordinate with internal teams to improve account profitability, provide feedback to support customer compliance with contractual requirements, and adjust strategies to protect revenue.
Lead audit meetings with accounts to explain disputes, make adjustments as needed, ensure accurate information capture, finalize weekly invoices, and keep stakeholders informed of issues and account patterns.
Lead strategic initiatives that improve profitability, operational effectiveness, and customer experience; align outcomes with business needs and communicate results to senior leadership.
Identify and resolve issues across systems and platforms throughout the invoicing and accounts receivable workflow, troubleshooting discrepancies to support seamless financial operations and timely resolution.
Analyze customer payment patterns and behaviors to identify trends, improve forecasting accuracy, and proactively mitigate potential payment delays or issues.
Support and coordinate integration of Electronic Data Interchange (EDI), Transportation Management Systems (TMS), and third-party payment agencies to enable seamless data exchange.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
May be eligible for annual bonus and incentives based on profitability or volumes, subject to the applicable company plans