Manager, HR Operations
About The Position
The HR Operations Manager is a proactive, strategic leader who builds effective systems, develops people, uses data to inform decisions, and delivers high-quality operational outcomes. The role anticipates risks, addresses root causes, creates accountability, and continuously improves services while serving as a trusted advisor and role model for excellence, collaboration, and leadership. The manager provides work direction and leadership to staff, supports their development and performance, and communicates organizational initiatives, priorities, standards, and policies. The role oversees HR operations programs and processes, develops policies and procedures, supports compliance, partners with HRIS to automate processes, and advises managers and employees on HR programs. It also assists with departmental financial responsibilities, including expense and budget monitoring and reporting.
Requirements
- Bachelor's degree in a related field.
- At least 5 years of work experience in a related job discipline.
Responsibilities
- Provide work direction to staff aligned with departmental tactical and strategic objectives.
- Manage the selection, development, and coaching of team members; clarify job requirements and goals and communicate organizational initiatives, priorities, standards, and policies.
- Lead team members in completing initiatives, projects, and programs; collaborate with teams and individuals to plan, implement, and evaluate services.
- Understand the business and operational functions supported by HR and apply knowledge of business practices to HR operations strategies and decisions.
- Design, develop, and implement policies and procedures that support the single point of contact model, improve departmental efficiency, and ensure compliance with organizational policies and procedures.
- Partner with the HRIS Team to automate processes where possible.
- Serve as an expert resource to managers and employees on human resource programs; develop and deliver communications, consult with HR staff and managers, and provide guidance.
- Coordinate and participate in educational training and updates for Human Resources staff.
- Assist with departmental fiscal responsibilities, monitor budget expenditures, investigate variances or problems, track expenses and allocations, provide reports, research major purchases, and potentially assist with annual budget preparation.
- Ensure consistent application, review, and implementation of HR policies in line with organizational strategy and direction.
- Analyze trends, recommend and implement solutions to HR issues, monitor employment-related practices for consistency across the organization, and maintain current knowledge of relevant laws and regulations.
- Provide leadership for a team.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
