Manager, HR Operations

Intrepid Potash•Denver, CO

5d•Onsite

About The Position

The Manager, HR Operations is based in Denver, Colorado and leads day-to-day HR operations supporting approximately 500 employees, primarily across Colorado, New Mexico, and Utah. The role translates business priorities and strategy into standardized processes, policies, controls, training, and service delivery practices designed for scale and consistency. The manager oversees responsive HR service delivery across the employee lifecycle, including onboarding, job changes, leaves, transfers, and offboarding. The role improves and standardizes processes, workflows, documentation, and service expectations across locations while maintaining appropriate local flexibility. It also ensures accurate, timely, and secure employee data and records; strengthens HR systems, controls, reporting, and data governance; and partners with cross-functional teams and site leaders to provide seamless employee support. The position maintains compliant HR operations by monitoring multi-state requirements, administering policies and procedures, and preparing for audits. It uses workforce metrics and service data to identify trends, guide decisions, and assess the effectiveness of HR programs and processes. The manager leads, develops, and holds the HR operations team accountable for quality execution, continuous improvement, and a positive customer experience.

Requirements

Progressively responsible HR experience, including experience leading HR operations, shared services, employee lifecycle processes, and/or a comparable HR function.
Proficiency with multiple HRIS/HRM systems, including ADP, employee data management, reporting, workforce metrics, and using operational data to identify trends and improve decisions.
Experience with HRIS set-up/configuration design and processes.
Demonstrated ability to simplify, standardize, document, and continuously improve HR processes, workflows, service standards, and employee experiences across multiple locations.
Strong people leadership, communication, judgment, and customer-service skills, including the ability to establish clear expectations, develop team members, manage competing priorities, and ensure accurate and timely execution.
Knowledge of multi-state employment requirements, public company and SOX controls, HR policies, records management, data privacy, and audit-ready HR practices.
Bachelor’s degree in business, human resources, economics, computer information systems, or a related field, or an equivalent combination of education and relevant professional experience.

Nice To Haves

Lean and/or Six Sigma Green Belt.

Responsibilities

Lead consistent, responsive HR service delivery across the employee lifecycle, from onboarding and job changes through leaves, transfers, and offboarding.
Simplify and standardize HR processes, workflows, documentation, and service expectations across locations while preserving appropriate local flexibility.
Ensure accurate, timely, and secure employee data and records; strengthen HR systems, controls, reporting, and data governance.
Partner with Payroll, Benefits, Talent Acquisition, HR Business Partners, Finance, IT, and site leaders to resolve issues and provide seamless employee support.
Monitor multi-state requirements, administer policies and procedures, and prepare for audits to maintain compliant HR operations.
Use workforce metrics and service data to identify trends, clarify priorities, improve decisions, and measure the effectiveness of HR programs and processes.
Lead and develop the HR operations team, set accountability for high-quality execution and continuous improvement, and support a positive customer experience.