MANAGER GROUP SALES - Island H2O Water Park

NDM Hospitality Services•Kissimmee, FL

About The Position

The Group Sales Manager is responsible for generating group business to meet or exceed sales goals. The manager solicits, negotiates, and books new and repeat business in markets such as incentive groups, meetings, and conventions through outside sales calls, telemarketing, mailings, networking, and other sales activities. The role requires thorough knowledge of hospitality sales practices and procedures, knowledge of NDM Hospitality products and services, effective communication skills, and the ability to negotiate, influence, and sell. The position is based at Island H2O Water Park and reports to the General Manager. The stated schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m., with flexibility for weekends and evenings as needed. The position is full-time.

Requirements

Three to five years of proven hospitality sales experience in a theme park, entertainment, or resort environment.
Strong interpersonal skills and ability to work in a team-oriented environment.
Excellent group presentation skills, both written and oral.
Attention to detail and strong organizational skills.
Ability to manage multiple priorities and reprioritize when necessary.
Strong business planning, account planning, and budget management skills.
Demonstrated ability to develop creative strategies that drive revenue.
Computer proficiency in Excel, Word, and PowerPoint.
Proactive personality and work style.
Ability to work flexible and long hours, including weekends, holidays, and occasional hours exceeding 40 per week.
Self-starter with the ability to initiate and execute projects.

Nice To Haves

College degree preferred.

Responsibilities

Respond to requests for proposals in a timely manner and acknowledge client correspondence within four hours of receipt.
Maintain up-to-date contact and account information in the sales system and group module of the property management system.
Meet or exceed sales goals.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Meet or exceed sales solicitation call goals assigned by the Director of Sales.
Assist in preparing required reports in a timely manner.
Meet and greet onsite contacts and groups.
Develop networking opportunities through active participation in community and professional associations, activities, and events.
Prepare proposals and contracts.
Solicit, negotiate, and book new and repeat group business using social media, outside calls, and telemarketing.
Define the company brand through events.
Ensure staff are adequately prepared and informed for events.
Work cohesively with the Sales team, communicate new processes, and keep the park informed and prepared.