Manager, Global Sales Performance & Innovation

Panasonic•Irvine, CA

5h•Hybrid

About The Position

Panasonic Avionics Corporation is seeking a Manager, Global Sales Performance & Innovation to lead the team responsible for executing Global Sales Organization (GSO) initiatives, sales performance activities, and special projects. The role focuses on innovation and identifying automation opportunities and tools to improve business processes, increase global sales efficiencies, improve internal tool adoption and use (including Salesforce), and increase company ROI. The manager gathers and creates cross-functional business requirements, facilitates alignment among stakeholders, and executes business strategy set by Sales Leadership. The position manages the Commitment Resource Board (CRB) process and sales KPIs and dashboards used to track and govern sales process trends and performance. It oversees process documentation and improvement, sales performance governance, special projects, and coordination with Sales Leadership, Sales Enablement, Technology, and other cross-functional teams. The manager shapes ideas into deployment plans, supports strategic initiatives, develops reports and presentations for senior and executive management, and promotes sharing of best practices across the organization. The role also manages a team, including accountability for performance and results, training and developing direct reports, and managing within the team-defined budget. Domestic and/or international travel may be required up to 10% of the time.

Requirements

Bachelor’s degree in Business Administration or a related field, or an additional four years of experience in lieu of a degree.
Minimum of five years of work experience in product management or program/project management.
Supervisory, team lead, or project lead experience.
Salesforce project management experience.
Ability to manage complex projects involving multiple stakeholders and drive stakeholder consensus and conclusions.
Advanced skills in Microsoft Word, Excel, Visio, PowerPoint, and Project.
Ability to analyze and document complex business processes and convert the information into business requirements for tools and reporting.
Excellent decision-making and problem-solving skills, supported by strong functional and technical knowledge and solid planning and organizational skills.
Systems-thinking ability, including connecting business-unit and stakeholder perspectives.
Ability to communicate effectively at all organizational levels, including executives and staff, and across a multicultural organization.
Creative thinking and ability to influence at all levels to drive transformation.
Ability to gather and interpret relevant data and information.
Demonstrated experience with complex projects and implementation of process-improvement initiatives.
Expert presentation skills.
Demonstrated experience with process improvement and business operations.
Ability to travel domestically and/or internationally up to 10% of the time.

Nice To Haves

Advanced degree.
Project Management certification.
Salesforce Administration certifications.
Experience with business information systems such as Oracle BI and data visualization tools such as Power BI.
Experience managing Sales Operations KPIs.
Experience managing complex projects.
Experience implementing cross-functional processes, tools, and reporting.

Responsibilities

Lead and manage the team responsible for Global Sales Organization initiatives, sales performance, and special projects.
Identify innovation and automation opportunities to improve business processes and global sales efficiency.
Gather and document cross-functional business requirements, facilitate stakeholder alignment, and support development or enhancement of tools, applications, procedures, and reporting.
Create presentations and reports on process improvement projects and ROI for Executive Management review, approval, and prioritization.
Monitor adherence to sales KPIs and metrics and oversee global sales performance processes to support increased revenue and profitability.
Own and manage the end-to-end Commitment Review Board process, including process updates, internal alignment, meeting scheduling, coordination with Sales and Account Management, and follow-up on actions and approval caveats.
Propose KPIs and develop scorecards, graphs, and reports to monitor Global Sales Organization performance and efficiency.
Oversee Annual Sales Incentive Plan deliverables in support of Global Sales Leadership and Global Total Rewards.
Own special projects assigned by senior leadership, ensure required processes and documents are completed, and coordinate process refreshes and deployment or training with the sales enablement team.
Support large complex projects and lead smaller projects that transform business processes and advance company strategic goals.
Turn ideas, hypotheses, and scenarios into deployment plans for executive leadership consideration and buy-in.
Present or provide updates to senior management on strategic projects and programs.
Gather and share organizational best practices, facilitate roundtables, and help establish consistent practices across regions.
Review industry trends and curate Global Sales customer-facing assets as assigned by senior leadership.
Partner with Sales Leadership to identify process gaps and translate business needs into requirements and technical development and implementation plans.
Work with senior leadership, Sales Enablement, Technology, and other stakeholders to support prioritization and decision-making on special projects.
Translate business use cases into C360 user stories, participate in core team testing, and draft test scripts when warranted.
Manage team performance and results against goals; lead, train, motivate, appraise, and develop direct reports.
Contribute to and manage within the team-defined budget.

Benefits

Flexible paid time off for exempt salaried employees.
Non-exempt hourly employees accrue 14 vacation days, 7 sick days, and 3 personal days per year, with accrual increasing with tenure.
11 company-paid holidays per year.
U.S. corporate offices close between Christmas and New Year.
Additional compensation for operational employees required to work on holidays.
Medical insurance options through Aetna and Kaiser in California and Hawaii.
Dental PPO and DMO options.
Vision insurance through EyeMed or VSP.
401(k) with a 50% match on up to 8% contribution, fully vested from day one.
Wellness program and counseling services.
FSA and HSA.
Life insurance for employees and eligible family members, AD&D insurance, and short- and long-term disability.
Critical illness and accident insurance.
Legal assistance, pet insurance, and identity theft protection.
Dependent care FLSA.
Education assistance.
Commuter program.
Employee purchase program.
Service award program.
Eligible Washington residents may access Washington’s Family and Medical Leave and Paid Sick Leave programs.