Manager, Global Conferences and Travel Security

Gartner • Fort Myers, FL

18d • Hybrid

About The Position

Gartner’s Protective Services team provides security support for events and offices worldwide. The Manager, Global Conferences and Travel Security helps protect Gartner’s people, brand, and operations by leading security and safety programs for high-profile events, managing risk in dynamic environments, and partnering with internal and external stakeholders. The role calls for a security professional who can work in a fast-paced global setting and apply security expertise, risk-management knowledge, and operational leadership to support safe event execution.

The position partners with Gartner Conferences and event teams to assess event-specific risks and establish security measures. It manages vendors and relationships with venues, local law enforcement, and other external resources; ensures compliance with legal security and health-and-safety requirements; and implements crisis-management plans and communications. The role also supports executive and VIP security, event-specific intelligence processes, and other executive-protection, regional, and site-specific security matters as needed.

The role requires global travel of up to 40%, a current passport, and may involve evening or weekend work for events or security incidents. Gartner describes its work environment as hybrid, with flexibility to work virtually when productive and in person with colleagues. The stated base salary estimate is $86,000–$118,000, with participation in an annual bonus plan or role-based sales incentive plan. Gartner also offers benefits including generous PTO, a 401(k) match, and the opportunity to purchase company stock at a discount.

Requirements

• A desired 7–10 years of event security operations experience, preferably with private-sector organizations and events of up to 10,000 people.
• Ability to travel globally up to 40% and a current passport.
• Ability to work evenings or weekends as needed to support events and respond to security incidents.
• Ability to conduct routine security functions, including walking, climbing stairs, and standing at stationary posts.
• Strong collaboration skills and ability to build effective relationships with teams, stakeholders, vendors, and clients with a team-player mindset.
• Operational experience managing security vendors, guard services, and hotel or venue security teams.
• Expertise in threat management, threat assessment, protective intelligence, and personal protective processes.
• Strong understanding of industry-specific legislation and compliance requirements.
• Ability to apply skills from previous roles to complex client issues in the commercial security sector.
• Sound operational judgment and flexibility in response to shifting priorities and challenges.
• Ability to identify and define objectives, manage resources, and operate within a budget plan.
• Highly effective verbal and written communication skills.
• Demonstrated presentation and communication skills, including the ability to speak to senior audiences with subject-matter mastery.
• Proficiency with basic Microsoft software programs and communications techniques.

Nice To Haves

• Industry certifications are preferred but not required.

Responsibilities

• Assess, identify, and implement security and safety standards, guidelines, plans, and measures for Gartner events based on event type, location, and risk profile.
• Partner with Gartner Conferences and event teams to determine and implement appropriate security measures.
• Manage event security vendors and ensure security planning and on-site security are delivered to Gartner standards.
• Manage relationships with venue security and safety teams, venue management, and local law enforcement in Gartner event locations.
• Ensure Gartner events, venues, and vendor services meet legal security and health-and-safety requirements.
• Manage event security vendors to ensure optimal performance and excellent customer service.
• Implement event security crisis-management plans and processes, respond to emergencies, and communicate appropriately with affected parties while maintaining client and security relationships.
• Execute executive and VIP security standards and measures.
• Partner with GSS partners to establish event-specific intelligence gathering and notification processes.
• Liaise with external industry resources, including law enforcement, government, emergency responders, industry peers, and associations, regarding event security best practices.
• Support other executive-protection, regional, and site-specific security incidents and issues as needed.

Benefits

• Generous paid time off (PTO).
• 401(k) match up to $7,200 per year.
• Opportunity to purchase company stock at a discount.
• Participation in an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed