FLEX Manager, Global Compensation Operations

Marriott • Bethesda, MD

12d • $30 - $50 • Hybrid

About The Position

The Manager, Global Compensation Operations provides subject matter expertise and operational, analytical, and project-management support to Marriott’s Global Compensation team within the Compensation Center of Expertise. Reporting to the Director, Global Compensation Operations, the role supports compensation administration, systems, analysis, and project execution, and applies expert judgment to ensure that administered programs comply with their terms and parameters. The manager advises business partners, managers, and associates on cyclical compensation processes, data, and plans; interprets and contributes to administrative procedures; and provides technical guidance as needed. The position collaborates with Centers of Expertise, Divisions, Brands, Change Management, Communications, Training, Information Technology, Legal, Finance, and third-party/BPO partners. It coordinates small to moderate project tasks and supports milestone work for more complex projects, while helping ensure compensation programs and processes comply with applicable laws, regulations, and policies.

The role oversees and supports compensation operations, training, intranet content, compensation tools and data processing, role access, testing cycles, bonus-plan document production, stakeholder issue resolution, project tracking, process documentation, and escalations. Marriott Headquarters roles generally operate in a hybrid environment and require regular in-office presence at the assigned location; the posting does not identify this role as remote.

Requirements

• At least 5 years of experience in Human Resource, Finance, Competitive Analysis, or Sales Operations roles.
• Strong Microsoft Office skills, including Word and Excel.
• Strong analytical and problem-solving skills.
• Experience conducting moderate to complex analyses, interpreting and summarizing findings, and developing and presenting recommendations.
• Effective written and verbal communication skills for working directly with HR COE and business stakeholders.
• Ability to articulate, prioritize, and communicate complex issues and risks.
• Ability to prioritize work in line with goals and manage time effectively amid multiple deadlines and goals.
• Demonstrated ability to interact effectively as a team member or consultant with associates at all levels.
• Ability to work independently under limited supervision.
• Experience planning, leading, and coordinating small to moderate projects, including managing timelines, tracking deliverables, documenting risks and issues, facilitating follow-ups, and communicating status to stakeholders.
• BS/BA degree in Business Administration, Human Resources, Management, or a comparable field of study.

Nice To Haves

• Proficiency in Microsoft Access.
• Proficiency in Power Query.

Responsibilities

• Provide expert guidance and support for compensation administration, operations, and processes, with attention to accuracy, timeliness, efficiency, and effectiveness.
• Deliver presentations and training to Global Compensation teams on compensation setup topics, including structures, rates of pay, job-code corrections, bonus mappings, eligibility, overrides, multi-duals, data templates, and issues.
• Prepare and submit Intranet Publishing Requests and validate published Compensation page content, including Bonus Plan pages and documents.
• Update and maintain automated lookup tools, reports, compensation resources, and reports used for Pay Transparency.
• Submit, validate, and troubleshoot compensation data uploads to the Human Capital Management system; present and provide support on submissions and validations.
• Monitor role-provisioning requests, approve or decline handoffs to third-party service providers, and complete required access audits for Compensation roles.
• Create or edit testing scenarios, execute lower-environment testing and production checkouts using existing scripts, and update testing progress and analytics, including dashboards.
• Create PDF Bonus Plan Documents and post them to MGS.
• Provide issue-resolution support to stakeholders.
• Support project planning and execution by maintaining plans, timelines, milestone trackers, status updates, issue logs, risk registers, and action-item follow-ups; coordinate with cross-functional partners, monitor deliverables, escalate risks, and help keep projects on track.
• Ensure compensation administration, operations, and processes comply with applicable laws, regulations, and policies.
• Escalate issues to the manager or leadership for guidance or resolution as appropriate.
• Perform other duties as required.

Benefits

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts
• For full-time positions: medical, dental, and vision coverage; health care and dependent care flexible spending accounts; life insurance; disability insurance; accident insurance; adoption expense reimbursements; and paid parental leave
• For Washington employees: accrued paid sick leave, PTO accrual of 0.0384 per hour worked, and eligibility to receive a minimum of 9 holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Manager