Manager Geographic Activities Volunteer Experience (E6197)

IEEE•Piscataway, NJ

About The Position

The primary purpose of this position is to provide resources and support to geographic units within IEEE Member and Geographic Activities (MGA). The role advances MGA’s mission by designing, implementing, and enhancing programs that equip geographic unit volunteers with resources, training, and guidance to deliver valuable activities and services to members. The position collaborates with IEEE staff, MGA committees, and volunteer leadership across strategic alignment, training oversight, resource development, and project management. It strengthens volunteer engagement, geographic unit leadership development, and operational effectiveness across Sections, Regions, and other geographic entities by facilitating communication, aligning priorities, and supporting programs that enhance volunteer value and geographic unit performance. The position typically reports to the Sr. Director, Geographic Activities and may have up to two direct reports, who have responsibility for the Training Committee. The incumbent must be able to take the lead and work with minimal supervision. The role includes approximately 10% domestic and international travel and may require work outside regular business hours according to business needs.

Requirements

Bachelor’s degree or equivalent experience.
4–7 years of experience managing programs.
Demonstrated ability to manage organizational change, navigate volunteer-led cultures and political environments, solve problems, and implement high-impact decisions.
Experience managing staff and volunteer structures, such as boards, committees, and working groups, across direct and indirect reporting relationships.
Background in operations, strategy, or leadership within complex, global, multi-stakeholder environments.
Track record of building, scaling, and sustaining organizational programs, partnerships, and large-scale portfolios from concept through execution and growth.
Proficiency in process design, implementation, management, and continuous system improvement.
Expertise in product/user experience design management and project management.
Technologically savvy approach to finding digital solutions to business challenges.
Demonstrated proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel), including intermediate Excel data analysis skills.
Hands-on familiarity with HTML, CSS, JavaScript, and general web page design.
Experience with Learning Management Systems (LMS).
Proficiency in planning, running, and optimizing virtual collaboration and training sessions using Cisco Webex and Google Meet.
Excellent business acumen, analytical skills, and problem-solving abilities.
Exceptional organizational skills and strong attention to detail.
Strong verbal and written communication skills.
Valid travel credentials, such as a passport, required for business travel.
Individuals currently serving on an IEEE board or committee are not eligible to apply.

Responsibilities

Partner with the Sr. Director on initiatives and volunteer resources that strengthen IEEE’s global geographic structure.
Develop and implement resources, training materials, and best practices that enhance volunteer engagement, day-to-day operations, and development across IEEE Geographic Units.
Coordinate with Geographic Unit leadership to identify resource challenges, recommend resources and training, improve volunteer effectiveness, and promote alignment, transparency, and information sharing.
Analyze feedback from Geographic Unit volunteers to identify trends and implement improvements to volunteer support programs.
Develop programs that expand volunteer participation and leadership pipelines across Geographic Units.
Facilitate periodic forums among Geographic Units.
Create and maintain guidelines, documentation, on-demand materials, and best-practice resources for Geographic Units.
Provide administrative and program support for the MGA Awards and Recognition Committee and program.
Ensure Geographic Unit awards liaisons receive adequate training materials and that Geographic Unit award programs are effective and operational.
Manage production schedules for all aspects of the MGA Awards and Recognition program and Committee, including face-to-face and virtual meetings.
Oversee the MGA Volunteer training program on the Center for Leadership LMS and the IEEE VoLT program.
Ensure MGA volunteer training offerings are robust, current, and compliant with documented processes.
Plan and deliver leadership training sessions, webinars, and workshops for IEEE volunteers.
Ensure MGA Geographic Unit volunteer webpages on ieee.org are updated with current and consistent information.
Track and report program outcomes, volunteer participation, and engagement metrics.
Provide support or oversight for select MGA-related, time-sensitive, short-term, and long-term projects as needed.
Proactively identify and manage Region-level support needs.
Manage the implementation of priority initiatives assigned within areas of responsibility.
Provide accurate, timely, proactive, and professional direction to direct-report staff and their MGA Committees.
Share subject-matter expertise and work with staff and volunteers in a solution-oriented capacity.
Collaborate with cross-organizational teams to align MGA initiatives with IEEE strategic goals and member needs.
Contribute to the department and its activities as requested.
Perform other duties as assigned.
Work outside regular business hours as required by business needs.