Activities & Volunteer Coord.

Sunrise Senior Living • Frisco, TX

3d • $21 - $26

About The Position

The Activities & Volunteer Coordinator leads resident engagement, volunteer services, concierge operations, and customer experience programs at Sunrise Senior Living. The role creates connection, purpose, and well-being to support resident and family satisfaction. It plans and evaluates resident-centered programs, oversees activities and wellness programming across neighborhoods including memory care, supervises team members and volunteers, and supports operational planning. The coordinator also builds community partnerships, tracks engagement outcomes, maintains program documentation and technology, and partners with Sales and Resident Care on move-ins and ongoing resident engagement. The position ensures compliance with safety, regulatory, and Sunrise quality standards.

Requirements

• At least 2 years of leadership or supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Nice To Haves

• Experience with volunteer or engagement technology and reporting.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers, and build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations and deliver exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay, which offers access to pay within hours of a shift.
• Tuition reimbursement.
• Discretionary and/or non-discretionary bonuses may be offered, subject to position, plan/program, and performance eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed