Activities and Volunteer Coordinator

SERVING SENIORS•San Diego, CA

9h•Onsite

About The Position

The Activities and Volunteer Coordinator implements and supports activities at multiple Serving Seniors sites throughout San Diego County and supports the Activities and Volunteer Team in delivering educational, music, art, crafts, drama, and exercise programs. The role also ensures proper implementation of the volunteer program, including coordination, communication, onboarding, recruitment, placement, oversight, recognition, and retention. The position reports to the Community Engagement Manager and is part of the Development and External Affairs department. The coordinator helps deliver inclusive and culturally and physically appropriate activities for older adults, maintains volunteer and activity records, communicates upcoming programming, supports special events, and travels among Serving Seniors sites. The position is full-time and non-exempt, with a stated schedule of Monday through Friday, 8 a.m. to 5 p.m.; flexible hours, including evenings, weekends, and holidays, may be required as duties demand.

Requirements

High school diploma or equivalent.
At least 2 years of related experience coordinating events or hosting activities and volunteers in a nonprofit or public-sector setting.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Effective time management and prioritization skills.
Ability to create flyers and visual presentations.
Effective oral and written communication skills, including active listening.
Comfort with public speaking and working with older adults.
Experience leading and interacting with both large and intimate groups.
Ability to maintain a calm and professional demeanor when dealing with the public or tenuous situations.
Cultural competency and demonstrated ability to interact and work successfully with diverse populations.
Ability to manage and prioritize a wide range of tasks, projects, and responsibilities.
Ability to work productively in an unstructured environment with frequent interruptions.
Comfort and competence learning new technology.
Motivation and ability to motivate and encourage others.
Flexible approach to work assignments.
Telephone etiquette.
Organization and attention to detail, including both macro and micro project details.
Ability to work independently and collaboratively.
Understanding of and commitment to Serving Seniors’ mission.
Ability to work flexible hours, including evenings, weekends, and holidays, as job duties may require.
Maintain a personal cell phone for work-related purposes.
Reliable transportation for work-related purposes, including frequent travel to Serving Seniors sites throughout the county.
Valid California driver’s license and proof of automobile insurance.

Nice To Haves

Associate’s degree.
Experience working with Canva.

Responsibilities

Coordinate and communicate with volunteers, including welcoming, onboarding, recruiting, placing, overseeing, recognizing, and retaining them.
Support implementation of the volunteer program.
Maintain and make effective use of the VOMO volunteer database, assist volunteers and staff with its use, and pull reports.
Represent Serving Seniors at community outreach and volunteer fairs.
Implement scheduled activities at multiple sites throughout San Diego County.
Secure, replenish, inventory, deliver, set up, and break down activity equipment and supplies.
Support participating clients and volunteers and troubleshoot and report issues.
Track participation using scanners and/or sign-in sheets and maintain activity records for monthly reports.
Implement incentives and recruitment campaigns to increase senior client participation.
Ensure staff, site managers, and clients know about upcoming activities and have current information.
Evaluate the popularity and success of activities and recommend changes as appropriate.
Ensure activities and events are sensitive to clients’ cultural and physical needs.
Create written communications, including calendars, promotional flyers, and emails.
Support the department with special events.
Perform other related duties as assigned.