Manager Food & Beverage

Hilton Grand Vacations • Hilton Head Island, SC

24d • Onsite

About The Position

This director-level role leads all aspects of the Food and Beverage department at a Four Diamond oceanfront resort on Hilton Head Island. The manager works with other resort departments to meet guest expectations and oversees the department’s daily operations, staffing, schedules, financial performance, and service standards. The role covers sub-departments including the restaurant, deli/marketplace, pizza service, banquets, kitchen, and stewards, and contributes to menus and other guest offerings.

Requirements

• High school diploma or GED.
• At least two years of direct Food and Beverage and retail operations experience.
• At least two years of management experience.
• Excellent coaching and mentoring skills.
• Ability to lead and motivate a team.

Responsibilities

• Lead all aspects of the Food and Beverage department and coordinate with resort departments to meet guest expectations.
• Train, supervise, schedule, and assist in evaluating team members.
• Forecast staffing and financial metrics for the Food and Beverage department.
• Project and direct department functions to meet daily operational needs.
• Assign and delegate responsibilities across sub-departments, including the restaurant, deli/marketplace, pizza service, banquets, kitchen, and stewards.
• Participate in creating and designing menus, menu items, retail merchandise, deli offerings, banquet menus, beverage menus, and pizza menus.
• Monitor, develop, and maintain schedules for sub-department operations.
• Implement controls for food, beverage, retail, and labor costs to support efficient operations and budget goals.
• Investigate and resolve food-quality and service complaints.
• Review, evaluate, and change operational procedures as needed.
• Participate in developing the annual budget and develop long- and short-term financial operating plans.
• Attend and administer staff meetings, food and alcohol vendor training, strategy meetings, and executive training classes.
• Perform other duties necessary for the daily functioning of the resort.

Benefits

• Day One Benefits
• Generous paid time off program and sick days
• Daily Pay, allowing team members to access earned pay before payday
• 401(k) program with company match
• Employee Stock Purchase Program with a 15% discount
• Discounted Hilton hotel rates worldwide
• Tuition reimbursement
• Recognition programs and rewards
• Learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED