Manager, Fleet Operations, Area

gategroup•Chantilly, VA

About The Position

The Manager, Fleet Operations, Area is responsible for managing Regional Garage maintenance operations to ensure they are safely operated, properly equipped, and cost-effective. The manager plans preventive and routine maintenance with unit management, oversees mechanics and vehicle repairs, coordinates parts and spare vehicles, and monitors vendor work, costs, compliance, and reporting across the assigned area. The role supervises and develops mechanics, reviews and inspects vehicles and repairs, supports maintenance agreements and warranty recovery, and helps manage equipment transfers, budgeting, and vehicle sales. The position is full-time and exempt. It may involve travel as necessary, and the manager must be available 24/7 for maintenance issues and able to perform emergency vehicle maintenance when needed. The reporting line varies by unit; direct reports may number up to 15. Candidates are subject to pre-employment drug screening, criminal background checks, and/or airport fingerprinting. gategroup is an equal opportunity employer committed to workforce diversity and may make reasonable accommodations to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma.
  • Five years of experience working with fleet operations, maintenance, or administration in a supervisory capacity.
  • Strong background in all types of vehicle maintenance.
  • Ability to manage large volumes of information in a fast-paced environment.
  • Strong leadership skills and ability to manage a staff of mechanics successfully.
  • Excellent time-management skills.
  • Basic computer skills and proficiency with standard Microsoft applications.
  • Excellent written and oral communication skills.
  • Availability 24/7 for maintenance issues that may arise.
  • Ability to perform emergency vehicle maintenance if necessary.

Nice To Haves

  • Vehicle/GSE school degree.
  • Additional degrees and/or experience.
  • Commercial Driver’s License (CDL).

Responsibilities

  • Communicate directly with regional units and their transportation departments.
  • Evaluate unit fleets, document maintenance problems, and communicate findings to management.
  • Supervise, train, and assist truck mechanics, including during emergencies or when needed.
  • Oversee major stock orders and assist with routine parts ordering.
  • Identify spare vehicles and coordinate their efficient use.
  • Develop training programs for company mechanics using vendor-provided materials and training aids.
  • Assist Fleet Managers in developing vehicle maintenance contracts and programs for non-owned garages.
  • Review and physically inspect vehicles in the assigned area.
  • Review the quality, work, and pricing of outside vendors.
  • Ensure regulatory compliance in maintenance facilities and maintain safe and environmentally compliant working conditions.
  • Monitor and approve vendor invoices.
  • Help locate hard-to-find parts for other units.
  • Assist with warranty recovery, especially new-vehicle equipment warranties, and obtain refunds for eligible parts and labor costs.
  • Participate in month-end inventories.
  • Ensure Gate Gourmet policies and procedures are followed and required reports are distributed accurately and on time.
  • Interview outside mechanics to assess competency, quality, and pricing.
  • Identify and track costs for the area of responsibility.
  • Evaluate units to determine maintenance-agreement requirements.
  • Assist with equipment transfers between units.
  • Identify high-cost equipment items and assist management with budgeting.
  • Evaluate work orders and purchases and check repair and preventive-maintenance quality to support efficient, economical operations.
  • Authorize vehicle repairs over $500 in advance.
  • Assist with selling company-owned vehicles.
  • Perform annual employee evaluations.
  • Travel when necessary and respond to maintenance issues at any time.
  • Perform emergency vehicle maintenance when necessary.
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