Manager, Finance Shared Services

FleetPride•Irving, TX

1d•Hybrid

About The Position

FleetPride is seeking a highly analytical and technically skilled Manager, Finance Shared Services to support and lead key functions across Finance Shared Services and Accounting. This role expands beyond reporting and analytics to include leadership and oversight of offshore transactional teams, ensuring operational excellence, standardization, and accountability across accounts receivable (AR) and accounts payable (AP) processes. This individual will serve as a central leader for data-driven insights, reporting development, and process optimization, while also managing the performance and effectiveness of offshore teams. The role will drive visibility into key financial and operational metrics, establish and monitor KPIs, and ensure consistent execution of standardized processes across global teams. In addition to advanced analytics and systems support, this role will be responsible for implementing governance frameworks, performance management routines, and continuous improvement initiatives across shared services operations. The ideal candidate combines strong technical and analytical expertise with leadership experience in managing offshore teams, driving process discipline, and improving service delivery.

Requirements

Bachelor’s degree in Accounting, Finance, Information Systems, or related field required
10+ years in an accounting, finance shared services or similar environment for a medium to large organization
5+ years’ experience in data analysis and reporting across multiple systems and high volumes of data
Strong understanding of accounting processes and financial data structures
Experience with ERP systems required (AS400 preferred)
Proficiency in data extraction and manipulation tools (e.g., SQL, Excel, Power Query)
3–5+ years of experience managing or leading offshore or remote transactional teams (AR, AP, or similar functions)
Demonstrated experience establishing and managing KPIs, SLAs, and performance metrics in a shared services environment
Experience driving process standardization, documentation, and operational governance across distributed teams
Strong understanding of end-to-end AR and AP processes, including controls, compliance, and service delivery expectations
Proven ability to lead process improvements and transitions of work (onshore to offshore or vice versa)
Strong analytical and problem-solving skills with attention to detail
Ability to translate complex data into clear, actionable insights
Strong technical aptitude with systems and data tools
Excellent communication skills, with the ability to interact across technical and non-technical audiences
Self-starter with the ability to manage multiple priorities and drive initiatives independently
Continuous improvement mindset with a focus on automation and efficiency

Nice To Haves

CPA or progress toward certification preferred
Experience with reporting and analytics tools (e.g., Power BI, Cognos/TM1, or similar) strongly preferred
Experience working in and/or managing finance shared services environments, including offshore or global delivery models, strongly preferred
Experience working with third-party outsourcing providers or global capability centers (GCCs) preferred

Responsibilities

Lead the development, enhancement, and maintenance of financial and operational reporting across Finance Shared Services and Accounting
Design and deliver KPI dashboards and standardized reporting for daily, weekly, and monthly performance tracking
Translate business needs into actionable data models, reports, and visualizations
Perform deep-dive data analysis to identify trends, anomalies, and opportunities for improvement
Partner with stakeholders to improve visibility into key metrics such as close performance, working capital, transactional efficiency, and service levels
Ensure consistency, accuracy, and integrity of data used in reporting
Serve as the primary resource for extracting and analyzing large data sets from multiple systems
Develop scalable data solutions to support evolving business and reporting needs
Identify opportunities to automate manual reporting processes and improve efficiency
Provide ad hoc analysis to support leadership decision-making and strategic initiatives
Act as a functional and technical resource for finance and accounting systems (e.g., ERP, reporting tools, and data platforms)
Support system configurations, reporting tools, and data structures to enhance usability and reporting capabilities
Partner with IT and Finance leadership on system enhancements, implementations, and upgrades
Troubleshoot reporting and system-related issues and provide user support
Provide direct oversight and leadership of offshore AR and AP transactional teams, ensuring alignment with organizational goals and service expectations
Establish clear roles, responsibilities, and performance expectations for offshore personnel
Develop and monitor KPIs, SLAs, and productivity metrics to drive accountability, service quality, and continuous improvement
Implement standardized processes, documentation, and operating procedures across offshore teams to ensure consistency and scalability
Lead regular performance reviews, operational cadence calls, and business reviews with offshore partners
Partner with third-party providers (if applicable) to ensure contractual adherence, service delivery, and issue resolution
Identify training needs and coordinate onboarding and ongoing development for offshore team members
Drive a culture of accountability, responsiveness, and continuous improvement within offshore teams
Ensure compliance with internal controls, company policies, and audit requirements across offshore operations
Act as escalation point for complex transactional issues, service disruptions, and cross-functional dependencies
Drive continuous improvement in transactional and reporting processes through automation and standardization using AI, RPA or other solutions
Reduce manual effort by developing repeatable, scalable reporting solutions
Identify and implement best practices in data governance, reporting design, and analytics
Standardize AR and AP processes across onshore and offshore teams to improve efficiency, accuracy, and scalability
Identify opportunities to transition additional transactional activities to offshore teams where appropriate
Collaborate with Accounting, Finance Shared Services, IT, and Operations teams to align reporting with business needs
Act as a liaison between technical teams and finance stakeholders to ensure solutions meet functional requirements
Support training and adoption of reporting tools and dashboards across the organization
Partner with Finance, Accounting, and Operations leadership to align offshore service delivery with business priorities
Communicate offshore performance, risks, and improvement initiatives to senior leadership