Manager, Field Talent Acquisition

Potbelly Corporate•Remote, IL

20d•Remote

About The Position

The Manager of Field Talent Acquisition oversees recruitment efforts and talent acquisition team metrics for Potbelly’s field teams in the fast-casual restaurant sector. The role manages full-cycle hiring for hourly and salaried positions, supporting operational staffing needs and aligning recruitment with the company’s culture. This position is remote within the United States, with Midwest residency highly preferred; remote work is not supported from Alaska, California, or Hawaii. The role reports to the Senior Manager of Field Recruiting.

Requirements

At least 3 years of full-cycle recruitment experience, particularly high-volume hourly hiring in the restaurant or hospitality sector.
Strong interpersonal and communication skills.
Experience with applicant tracking systems and recruiting technologies.
Ability to work independently, manage multiple priorities or roles, and thrive in a fast-paced environment.
Strong analytical, data-insight, and problem-solving skills.
Must be able to work remotely from a U.S. state other than Alaska, California, or Hawaii at hire and throughout employment.

Nice To Haves

Residency in the Midwest is highly preferred.

Responsibilities

Manage end-to-end recruitment for field roles, including sourcing, screening, interviewing, and hiring hourly and salaried candidates.
Conduct candidate interviews to assess skills, experience, and cultural fit.
Partner with hiring managers to understand staffing needs and develop recruitment strategies.
Use job boards, social media, networking, and local recruitment events to source and attract talent.
Provide candidates with clear communication, timely follow-up, and a transparent interview process.
Track, analyze, and report recruitment metrics to evaluate and adjust strategies.
Stay current on industry trends and best practices and apply them to improve recruitment efforts.
Maintain accurate applicant tracking and data integrity in the ATS.
Ensure hiring practices comply with federal, state, and local labor laws, particularly wage, hour, and youth employment regulations.
Collaborate with the Senior Manager of Field Talent Acquisition on recruitment initiatives and hiring-process improvements.
Lead new-store-opening hiring, staffing, and recruitment strategies at all levels.
Monitor and report on team recruitment metrics.