Manager, Field Talent Acquisition

Potbelly (Potbelly Corporate)•Chicago, IL
•$80,000 - $95,000•Remote

About The Position

The Manager of Field Talent Acquisition oversees recruitment efforts and talent acquisition team metrics for field teams in the fast-casual restaurant industry. The role manages full-cycle hiring for hourly and salaried positions, supporting operational staffing needs while aligning recruitment with the company’s culture. It is remote within the United States, with residence in the Midwest highly preferred; remote work is not supported from Alaska, California, or Hawaii. The position is full-time and reports to the Senior Manager of Field Recruiting.

Requirements

  • At least 3 years of full-cycle recruitment experience, particularly high-volume hourly hiring in the restaurant or hospitality sector.
  • Strong interpersonal and communication skills.
  • Experience with applicant tracking systems and recruiting technologies.
  • Ability to work independently, manage multiple priorities and roles, and thrive in a fast-paced environment.
  • Strong analytical, data-insight, and problem-solving skills.
  • Must be able to perform the role from a U.S. state other than Alaska, California, or Hawaii for the duration of employment.

Nice To Haves

  • Residence in the Midwest is highly preferred.

Responsibilities

  • Manage the end-to-end recruitment process for field roles, including sourcing, screening, interviewing, and hiring hourly and salaried candidates.
  • Conduct candidate interviews to assess skills, experience, and cultural fit.
  • Work with hiring managers to understand staffing needs and develop recruitment strategies.
  • Use job boards, social media, networking, and local recruitment events to source and attract candidates.
  • Provide a positive candidate experience through clear communication, timely follow-up, and transparent interview processes.
  • Track and report recruitment metrics to evaluate and adjust strategies, including monitoring team metrics.
  • Stay current on industry trends and best practices and apply them to improve recruitment efforts.
  • Maintain accurate applicant tracking and data integrity in the ATS.
  • Ensure hiring compliance with federal, state, and local labor laws, particularly wage, hour, and youth employment regulations.
  • Collaborate with the Senior Manager of Field Talent Acquisition on recruitment initiatives and hiring-process improvements.
  • Lead NSO hiring, staffing, and recruitment strategies at all levels.

Benefits

  • Competitive pay with performance-based annual raises.
  • Medical, dental, and vision insurance.
  • Domestic partnership benefits.
  • Paid parental leave.
  • FSA and HSA with employer contribution.
  • Commuter benefit program.
  • 401(k) retirement savings plan with company match.
  • Employee assistance program.
  • Paid time off.
  • Discount program.
  • Flexible work schedule.
  • Career growth opportunities.
  • Annual bonus potential.
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