Manager, Field Services

Bay West•Saint Paul, MN

18d

About The Position

Bay West is seeking a Field Services Manager with proven Industrial Services experience to support field operations for its Industrial Services group. The role coordinates personnel, supplies, equipment, and project readiness to help ensure Industrial Services and Emergency Response work is completed safely and efficiently. The manager also trains and mentors field technicians, manages resources in support of project managers, and serves as a Site Supervisor during project operations. The position supports project planning and field execution, emergency response operations, equipment scheduling and maintenance, inventory, and facility organization. It leads staff onboarding and training, develops training materials and operational tools, and provides technical guidance and career development support to field staff. The role participates in after-hours Emergency Response coverage approximately one week every six to eight weeks.

Requirements

Bachelor’s degree or higher in engineering, geology, environmental science, biology, or a related field and three years of relevant experience, or five years of experience in a related field with increasing project management responsibilities.
Knowledge of federal, state, and local environmental regulations and guidance, and environmental assessment field data collection methods and procedures.
Effective, demonstrable technical writing and data analysis and management skills.
Demonstrable ability to train entry-level staff.
Current HAZWOPER training or ability to obtain it, including required refreshers.
Valid state driver’s license, ability to meet MNDOT medical qualification requirements, and ability to drive a vehicle while towing a trailer.
Strong time management skills and ability to prioritize and manage multiple projects in a fast-paced, collaborative environment while delivering high-quality results.
Strong customer service and relationship-building skills.
Ability to apply common-sense understanding to carry out instructions and respond effectively to changing situations.
Ability to work independently and as a team member, and to foster positive, productive working relationships.
Sufficient knowledge of operational and administrative procedures—including environmental sampling, decontamination, PPE selection and use, confined space, and waste documentation—to train others.
Understanding of Bay West’s procurement system and ability to maintain a company credit card in support of operations.
Ability to work in environments that may include high heat, high humidity, extreme cold, roadway traffic hazards, on-water operations, and confined spaces.
Ability to frequently lift up to 50 pounds over an eight-hour work period and perform strenuous, repetitive physical activities.
Willingness to follow PPE requirements, including use of semi-fit and reusable respirators and infrequent use of supplied air, SCBA, and fully encapsulated protective suits.
Ability to work in hazardous and non-hazardous environments, including potential exposure to contaminated air, soil, dust, fumes, smoke, and other toxins.
Ability to operate and train others on ERIS equipment, including truck and trailer combinations, 20- or 26-foot skid loads, excavators, watercraft, forklifts, vacuum trucks, air-monitoring instruments, pumps, and pressure washers.

Nice To Haves

Class A or B Commercial Driver License (CDL) with Air Brake, Tanker, or Hazardous Materials endorsements.
Experience operating vacuum trucks, excavators, and other earth-moving equipment.

Responsibilities

Coordinate staff, equipment, and subcontractors with Project Managers and Site Supervisors, prioritizing crew safety and project budgets.
Coordinate and attend project kick-off meetings and support field teams on assigned projects.
Lead daily Emergency Response operations in accordance with current ERS services and staffing expectations.
Coordinate equipment and supplies for Emergency Response and Industrial Service projects.
Coordinate decontamination, inventory, repair, and restocking of returned equipment and supplies.
Perform field work as Site Supervisor or Senior Field Technician, with training appropriate to project needs.
Prepare and review project documentation, including Site Safety and Health Plans, project management plans, Incident Action Plans, daily logs, field sketches, reports, and correspondence.
Serve as a Site Safety Officer or Lead On-Call for the after-hours Emergency Response Program approximately one week every six to eight weeks.
Assist Project Managers with field equipment scheduling and develop and maintain equipment, staff scheduling, and training systems.
Regularly check equipment, trucks, trailers, facilities, caches, and consumables.
Assist with inventory, stocking, and ordering of equipment and supplies; support instrument calibration and maintenance monitoring.
Coordinate assembly, maintenance, and inspection of equipment kits and bundles.
Work with the Shop Manager on vehicle and equipment maintenance, delivery, and facility maintenance as needed.
Lead facility development and organization projects and develop administrative and operational job aids and tools.
Assist with staff selection and hiring alongside Human Resources, and facilitate orientation, onboarding, paperwork, and follow-up on training needs.
Provide leadership by example and share knowledge and skills with staff.
Develop and manage a program-specific training schedule for ERIS staff and create internal training curriculum aligned with company policies, procedures, and Health & Safety goals.
Work with Health & Safety to meet training compliance goals and identify training gaps.
Coordinate and conduct internal ERIS operational training and identify and facilitate external training opportunities through vendors.
Provide technical expertise and guidance to field staff, and professional direction and career development guidance.
Partner with ERIS Operations Managers to develop and evaluate field technician performance goals.
Foster a culture of safety, mentoring, authenticity, and accountability.
Assist with developing ERIS operational standard operating procedures.
Collaborate with Project Managers and crews to solve problems and deliver high-quality customer solutions.
Communicate improvement opportunities related to equipment, procedures, operations, and overall performance to ERIS Operations Managers.