Field Services Manager

STRATA, Inc.•Twin Falls, ID

About The Position

STRATA is seeking a Field Services Manager to lead, mentor, and support technical field staff in Twin Falls, Idaho. The role coordinates day-to-day field services, supports project execution, maintains quality standards, and helps ensure work is performed safely and professionally in alignment with project scope, schedule, and budget. The manager supports STRATA’s Mission, Vision, Core Values, operational policies, and Quality Management System, and serves as a resource for employees, project managers, clients, and internal teams.

Requirements

  • 10 or more years of experience in construction materials testing and/or special inspection.
  • Demonstrated technical leadership experience, including managing and retaining teams, ensuring quality and timely technical deliverables, and supporting operational success.
  • Thorough working knowledge of applicable testing procedures and standards, including ASTM, ACI, AASHTO, ASNT, ICBO, AWS, NICET, and related requirements.
  • Current or recent WAQTC, IQP, ACI, and/or ICC certifications.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
  • Valid driver’s license with an acceptable driving record.
  • Ability to comply with STRATA’s drug and alcohol policy.
  • Ability to travel out of town and work overtime, weekends, and holidays when project work and staffing needs require.
  • Ability to accurately calculate test results according to test procedures.
  • Ability to read and interpret safety rules, operating and maintenance instructions, testing procedures, project plans, and specifications.
  • Strong communication skills with clients, contractors, managers, and employees.
  • Ability to regularly lift and/or move up to 50 pounds and work in adverse weather conditions, including extreme heat and cold.
  • Ability to build trusting and effective relationships with employees, co-workers, vendors, and clients.

Responsibilities

  • Supervise, mentor, coach, and support field employees through daily communication, scheduling, training, and performance feedback.
  • Coordinate field staff assignments project by project to meet project manager, client, and office needs.
  • Review and approve technically sound field deliverables while supporting client service and repeat work.
  • Coordinate with laboratory staff to ensure samples are processed according to project scope, schedule, and budget.
  • Provide technical input to business managers and project managers for proposals, responses, and fee estimates.
  • Develop, coordinate, and, when needed, lead certification and professional development training, including WAQTC, ACI, project documentation, and report writing.
  • Understand and support STRATA’s Health and Safety Plan and related safety policies.
  • Perform field testing, inspections, laboratory testing, and project management as needed while supporting appropriate team utilization.
  • Participate in business development and marketing activities by tracking upcoming projects and supporting proposal development.
  • Serve as a resource for the field team regarding training, policies, structure, and operating procedures.
  • Set annual goals and provide regular quarterly feedback to employees.
  • Ensure STRATA vehicles are safe and lawful, including keeping documentation, registration, maintenance, and insurance current.
  • Perform periodic vehicle inspections.
  • Oversee maintenance, care, service, inspection, and calibration of field services equipment, including concrete field-testing equipment, UT scopes, nuclear densometers, and related tools.
  • Demonstrate STRATA’s core values of safety, integrity, respect, professionalism, accountability, and teamwork.

Benefits

  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • Paid time off
  • Paid holidays
  • Paid community service day
  • Wellness benefits
  • Worksite benefits
  • Life insurance and AD&D coverage
  • 401(k) retirement plan with immediate vesting and company match
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