Field Services Manager

ECS Ltd•Greensboro, NC

About The Position

ECS Limited is seeking a certified Field Services Manager to lead and manage field operations for construction materials testing services. The role oversees staffing, scheduling, quality control, and financial performance while supporting project delivery and business growth. The manager supervises Team Leaders and field staff and ensures work is completed safely, accurately, and efficiently, with a positive customer-service attitude and in accordance with ECS Core Values. The position is based with the Greensboro team. ECS offers opportunities for professional development and additional incentives as employees advance their skills and gain experience.

Requirements

At least 5 years of related experience.
High school diploma or GED.
Maintain basic certifications and any advanced certifications necessary for the work performed, as required by the ECS Technician Certification Policy.
Excellent verbal and written communication skills.
Strong leadership and decision-making capabilities.
Strong understanding of construction materials testing and field operations.
Ability to evaluate testing methods and results for specification compliance.
Strong operational and organizational management skills.
Ability to prioritize work and manage competing demands.
Proficiency with electronic devices and Microsoft Office.
Ability to build and develop high-performing teams.
Understanding of company systems and operational workflows.
A valid driver's license is required if driving for or on behalf of any ECS subsidiary.
US Military rank E-5 or E-6 qualifies for the position if the candidate also meets the stated education and certification requirements.

Responsibilities

Lead, supervise, and mentor Team Leaders and field staff.
Oversee day-to-day operations of the field services group.
Ensure field operations are properly staffed, scheduled, and executed.
Manage workforce planning, staffing levels, and recruitment needs.
Oversee scheduling operations and ensure project requests are fulfilled.
Promote and enforce safety policies and a strong safety culture.
Oversee equipment calibration, maintenance, and inventory processes.
Review field reports and, when needed, provide senior-level reviews of deliverables.
Support project execution, issue resolution, and technical challenges.
Prepare proposals and support project management activities as needed.
Coordinate with Project Managers and Department leadership.
Attend project meetings and support client interactions.
Drive business development, marketing, and client relationship efforts.
Assist in monitoring and managing department financial performance.
Perform other operational and leadership duties as assigned.