Manager, Facilities & General Affairs

Hitachi•Hillsboro, OR

17h•$110,089 - $151,372•Onsite

About The Position

The Manager, Facilities & General Affairs provides leadership and operational ownership of General Affairs functions across Hitachi High-Tech America, including facilities and workplace operations, building leases and capital projects, fleet management, mobile device programs, general insurance administration, security and janitorial services, and related corporate support activities. The role leads and develops the General Affairs team, sets priorities and performance expectations, manages workloads, and ensures consistent, high-quality service delivery across supported locations. It balances strategic planning with hands-on operational management and promotes accountability, collaboration, customer service, innovation, and continuous improvement. The position partners with management, internal departments, Legal, vendors, contractors, landlords, and other external partners. It has company-wide responsibilities and serves as the primary General Affairs and facilities leadership contact for the Oregon location. A key focus is improving service delivery through process improvements, technology and automation, cost optimization, stronger controls, and an enhanced employee and workplace experience. The position supervises three employees, is based onsite in Hillsboro, Oregon, and requires travel of up to 30%.

Requirements

Bachelor’s degree in business administration, Facilities Management, Operations Management, Engineering, Construction Management, or a related field, or an equivalent combination of education and relevant professional experience.
Minimum of 8 years of facility/project management experience, including managing multiple projects and remote personnel.
Demonstrated management experience in General Affairs, corporate services, facilities management, workplace operations, real estate, construction/project management, or a related corporate operations function.
Experience leading and developing employees, including assigning work, setting priorities, managing workloads, coaching, setting performance expectations, and addressing performance issues.
Experience negotiating and administering leases, service agreements, vendor contracts, construction agreements, or similar commercial arrangements.
Experience developing and managing operating and/or capital budgets, monitoring expenditures, evaluating variances, and identifying cost-reduction and cost-avoidance opportunities.
Strong leadership, people-management, team-development, prioritization, accountability, and workload-management capabilities.
Ability to translate organizational objectives into actionable priorities, operating plans, projects, budgets, and measurable results, and to manage multiple priorities simultaneously.
Working knowledge of commercial facilities operations, building systems, space planning, construction/project management, workplace security, preventive maintenance, and vendor-managed services.
Strong negotiation, contract-management, and vendor-management skills.
Excellent written and verbal communication skills for communicating with employees, management, executives, vendors, contractors, landlords, and external stakeholders.
Ability to use technology and data to improve operational efficiency, decision-making, service delivery, and management reporting.
Ability and willingness to evaluate and adopt automation, AI-enabled tools, digital workflows, analytics, and other emerging technologies where they can improve General Affairs operations.
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Willingness to travel as required.

Nice To Haves

Professional certification such as IFMA Certified Facility Manager (CFM), Facility Management Professional (FMP), PMP, or another relevant facilities/project-management credential.
Experience with facilities supporting specialized environments, such as cleanrooms, or other technically complex operations.

Responsibilities

Lead and direct General Affairs staff; establish responsibilities, priorities, service expectations, and performance standards; assign work, manage workloads and resources, coach and develop employees, and address performance.
Partner with management and internal business groups to align General Affairs resources and services with organizational priorities.
Manage General Affairs aspects of the building lease portfolio, including lease administration, service and maintenance agreements, and coordination with Legal and other stakeholders.
Lead facility projects from requirements and planning through design, construction, commissioning, and employee move-in; coordinate space planning, layouts, modifications, budgets, schedules, and project documentation.
Manage project scope, cost, schedule, risks, vendors, and stakeholder communications, and maintain relationships with landlords, architects, engineers, contractors, suppliers, and internal stakeholders.
Oversee facilities, workplace systems, preventive maintenance, repairs, inspections, security operations, building access, emergency repairs, alarms, and facility-related incidents.
Oversee contractors and outsourced security and janitorial providers, monitoring performance, service quality, cost, and compliance with contractual, safety, security, and regulatory requirements.
Coordinate with Hitachi laboratory and cleanroom support teams on building mechanical, electrical, plumbing, and related facility requirements.
Manage the leased-vehicle program, including policies, procedures, leasing, deployment, billing, budgeting, vendor relationships, employee guidance, and fleet cost and service improvements.
Oversee the Driver Safety Program and annual motor vehicle record requirements, and coordinate employee vehicle accident response with the corporate risk team.
Manage the company mobile phone program, including service delivery, administration, policies, program changes, controls, employee experience, and cost efficiency.
Coordinate general insurance activities, including certificates of insurance, claims follow-up, incident reporting, inquiries, documentation, and coordination with the HTA Credit & Risk Team and corporate risk team.
Develop and manage General Affairs budgets, monitor expenditures and variances, implement corrective actions, and exercise approval authority within established limits.
Review and approve invoices, lease statements, project expenditures, and other General Affairs financial transactions; approve and process purchase orders for designated corporate departments.
Identify cost-reduction, cost-avoidance, vendor-consolidation, and financial-control improvements while maintaining service levels.
Lead vendor and supplier relationships, including sourcing support, negotiations, service expectations, performance monitoring, and issue resolution; work with Legal on leases, vendor agreements, and service contracts.
Represent General Affairs with internal business leaders and external partners, including engagement with the Washington County Chamber of Commerce on relevant local business matters.
Champion continuous improvement and evaluate technology, automation, data, and process changes to improve efficiency, controls, consistency, scalability, cost effectiveness, and employee experience.
Establish service expectations and performance measures, identify operational risks and service gaps, and develop practical solutions.
Coordinate General Affairs responsibilities for emergency notification and communication systems, including Alert Media testing and required communications.
Support management and cross-functional initiatives and perform other assigned duties, including providing support outside normal business hours when necessary.