General Affairs Manager

LG Energy Solution Michigan, Inc. • Holland, MI

9d • Onsite

About The Position

The Manager, General Affairs leads General Affairs operations across LG Energy Solution’s U.S. locations in Holland and Lansing, Michigan; Matteson, Illinois; and Phoenix, Arizona. The role leads General Affairs Specialists at each location and establishes consistent processes, procedures, service standards, and support practices across the organization. It oversees administrative and logistical support for Korean expatriates, Field Service Engineers (FSEs), headquarters business travelers, Korean contractors, and other international personnel supporting U.S. operations. Key areas include international employee and traveler support, contractor administration, visa and immigration-related coordination, and communication between U.S. operations and Korean headquarters. Professional bilingual proficiency in Korean and English is required.

The position is based in Lansing, Michigan, with on-site, multi-site support. Work is primarily performed in office and manufacturing environments, with periodic travel to supported locations as business needs require. The schedule is Monday through Friday during standard business hours, though it may vary based on business needs; occasional support outside normal business hours may be required for international coordination. The role requires compliance with applicable safety requirements and use of required personal protective equipment when entering designated manufacturing areas.

Requirements

• Bachelor's degree in Business Administration, Human Resources, International Business, Management, Communications, or a related field, or an equivalent combination of education and relevant experience.
• At least 5 years of progressively responsible experience in General Affairs, global mobility, expatriate support, human resources, international business operations, or a related function.
• At least 2 years of leadership, supervisory, or team management experience.
• Professional bilingual proficiency in Korean and English, including verbal and written communication.
• Experience supporting international employees, expatriates, business travelers, contractors, or global business operations.
• Demonstrated experience developing or managing administrative processes across multiple teams or locations.
• Ability to travel to supported U.S. locations as business needs require.
• People leadership and team development skills.
• Cross-cultural communication skills.
• Multi-site operations management skills.
• Global mobility and expatriate support knowledge.
• Visa and immigration process coordination skills.
• FSE and international assignment support skills.
• Business travel coordination skills.
• Contractor administration skills.
• Process development and standardization skills.
• Stakeholder and relationship management skills.
• Problem-solving and escalation management skills.
• Organizational and time-management skills.
• Confidentiality and professional judgment.
• Project and priority management skills.
• Proficiency with Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
• Ability to sit, stand, and walk for extended periods as required.
• Ability to navigate office and manufacturing areas while supporting employees and business operations.
• Ability to comply with applicable safety requirements and use required PPE in designated manufacturing areas.

Nice To Haves

• Experience working for a Korean-headquartered or multinational organization.
• Experience managing General Affairs or administrative operations across multiple locations.
• Experience supporting expatriates, FSEs, international assignments, or global mobility programs.
• Experience coordinating employment-based immigration and visa processes with HR and external immigration counsel.
• Experience managing or coordinating international contractors.
• Experience working within a manufacturing environment.
• Experience partnering directly with corporate or international headquarters.

Responsibilities

• Lead General Affairs operations and establish consistent processes, procedures, and service standards across Holland, Lansing, Matteson, and Phoenix locations.
• Oversee administrative and onsite support for Korean expatriates, FSEs, headquarters business travelers, Korean contractors, and other international personnel assigned to or visiting U.S. operations.
• Develop and maintain standardized processes for international employee support and headquarters business traveler onboarding, orientation, and onsite support.
• Oversee headquarters business traveler coordination, including consolidating traveler information, confirming visit schedules, onboarding and orientation, and responding to general inquiries.
• Oversee FSE assignment and onboarding support and coordinate with site stakeholders to ensure appropriate resources, access, training, and administrative support.
• Manage administrative support for Korean contractors assigned to U.S. locations, including assignment information, documentation, site coordination, and stakeholder communication.
• Oversee catering and employee meal service operations, including vendor coordination, service quality monitoring, issue resolution, and continuous service improvement.
• Oversee workplace and office administration, including space planning, seating and office layout management, common areas, office supplies, asset management, company mobile phone services, business card administration, and other General Affairs support.
• Coordinate executive support, visitor support, and other administrative services as needed.
• Establish controls and tracking processes for visa, work authorization, assignment, passport, and other applicable expiration dates to support timely action and compliance.
• Refer immigration-related questions requiring legal interpretation or advice to designated immigration counsel or authorized company representatives.
• Serve as a primary liaison among U.S. operations, Korean headquarters, General Affairs, HR, site leadership, and other stakeholders regarding international employee, traveler, and General Affairs support.
• Facilitate Korean-English communication between Korean-speaking employees, contractors, headquarters stakeholders, and U.S.-based teams.
• Establish and maintain records, trackers, procedures, and documentation for General Affairs activities.
• Monitor General Affairs service needs, workload, and operational issues across locations; allocate resources or escalate issues as appropriate.
• Partner with site leadership and internal departments to identify General Affairs needs and implement solutions.
• Handle and maintain confidential employee, immigration, travel, and contractor information appropriately.
• Identify opportunities to improve General Affairs processes, service delivery, communication, and operational efficiency.
• Support new site launches, expansions, special assignments, and other business initiatives requiring General Affairs coordination.
• Maintain work-site cleanliness in accordance with 5S3R standards: Sort, Set in order, Shine, Standardize, Sustain; Right Location, Right Quantity, Right Container.
• Perform other duties as assigned.
• Lead, coach, mentor, and develop General Affairs Specialists supporting each U.S. location.
• Establish clear responsibilities, priorities, performance expectations, and service standards for the General Affairs team.
• Manage team performance through regular feedback, goal setting, development planning, and performance management.
• Assign and balance responsibilities across locations based on operational needs and workload.
• Ensure General Affairs Specialists follow standardized processes while addressing location-specific business requirements.
• Provide guidance and escalation support for complex employee, contractor, business traveler, FSE, and immigration-related administrative matters.
• Promote collaboration and communication among General Affairs team members, site leadership, HR, headquarters, and other business functions.
• Identify staffing, training, and development needs to ensure appropriate General Affairs support across all locations.

Benefits

• Competitive total rewards package.
• 100% employer-paid medical coverage for eligible employees.
• 100% employer-paid dental coverage for eligible employees.
• 100% employer-paid vision coverage for eligible employees.
• Paid time off.
• 401(k) with company match.
• Additional voluntary benefits; eligibility and plan details are subject to applicable benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager