Manager, Employee Benefits & ACA Compliance Services

Decisely • Alpharetta, GA

9h

About The Position

Lead the team. Own the execution. Deliver what matters. If you’ve built or run benefits compliance operations—and you’re ready to own outcomes, lead a team, and scale a service—this is your role. At Decisely, Compliance Services is not a back-office function. It’s a client-facing, revenue-generating service line that helps businesses navigate ACA, ERISA, and benefits compliance with confidence. We’re looking for a leader who can bring structure, accountability, and execution discipline to a fast-growing, high-impact function.

Requirements

• Experience in employee benefits, ACA reporting, or compliance services
• Strong working knowledge of ACA (1094/1095)
• Experience leading a team or owning operational outcomes
• Ability to manage high-volume, deadline-driven work
• Confidence in client-facing situations and escalations
• 4–7+ years of experience in: Employee benefits administration, ACA compliance, or related regulated environments OR operations / service delivery roles within insurtech, TPA, broker, or HR tech organizations
• Working knowledge of ACA compliance and reporting (Forms 1094/1095)
• Prior experience leading a team or owning operational execution
• Experience managing high-volume, deadline-driven workflows
• Experience managing service levels, SLAs, and quality standards
• Strong ability to prioritize work and manage competing demands
• Strong ability to identify and resolve issues proactively
• Confident communicator with ability to support client conversations
• Confident communicator with ability to handle escalations professionally

Nice To Haves

• ERISA / Form 5500 (preferred)
• Benefits compliance frameworks (ERISA, Form 5500 preferred)

Responsibilities

• Manage and coach a team of Compliance Consultants
• Set clear expectations, drive accountability, and elevate performance
• Build a team that delivers consistently and confidently
• Run operations: workflows, queues, SLAs, and priorities
• Ensure work is accurate, on time, and scalable
• Step in when needed—this is a hands-on leadership role
• Serve as a senior point of contact for complex compliance matters
• Support delivery of: ACA tracking & 1094/1095 filings, Form 5500, ERISA documentation, PCORI, ICHRA-related compliance support
• Translate regulations into clear, actionable guidance for clients
• Identify gaps, risks, and inefficiencies
• Improve workflows and build repeatable processes
• Support growth of a $1M+ compliance services business

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed