Manager Dispatch and Fulfillment Marketing

Hilton Grand Vacations • Myrtle Beach, SC

30d

About The Position

To provide overall leadership and support of Hilton Grand Vacations’ marketing programs, processes, and team members. Responsible for the development and implementation of new creative marketing programs. Recruitment, training and development of representatives. Coordinate with leaders to ensure effective tour management and maintain open lines of communication regarding new procedures, programs or policies. Lead the day-to-day operations at the resort level, including management of representatives to ensure an outstanding owner experience while operating in unison with Hotel Operations, Support Services, and Vendors to achieve goals.

Requirements

• High School Diploma or GED equivalent.
• 2 years timeshare industry related management experience.
• Demonstrated skill in developing and communicating unique ideas/concepts.
• Ability to motivate and train teams.
• Demonstrated success in surpassing performance goals and delivering customer happiness.
• Strong organizational skills to balance multiple duties and work in a fast paced environment.
• Ability to have positive daily interactions with others and influence abilities to achieve targeted goals.
• Flexible schedule with the ability to work evenings, weekends, and holidays as business needs require.

Nice To Haves

• Associate's or Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• 4 Years of timeshare experience in marketing & sales.
• Consistent record to exceed performance targets.
• Demonstrated capability to drive and implement site programs and systems.

Responsibilities

• Provide overall leadership and support of Hilton Grand Vacations’ marketing programs, processes, and team members.
• Develop and implement new creative marketing programs.
• Recruit, train, and develop representatives.
• Coordinate with leaders to ensure effective tour management and maintain open lines of communication regarding new procedures, programs or policies.
• Lead day-to-day operations at the resort level, including management of representatives to ensure an outstanding owner experience while operating in unison with Hotel Operations, Support Services, and Vendors to achieve goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED