Manager, Digital Analytics, Burger King

Restaurant Brands International•Miami, FL

3d•Onsite

About The Position

The Manager, Digital Analytics leads day-to-day analytics delivery for Burger King’s growing digital business. The role manages and develops team members while partnering with leaders and cross-functional teams across Digital, Marketing, Finance, Operations, and Technology. The Manager helps shape business questions, prioritize work, make recommendations, and translate analysis into decisions and action. The position oversees analytics across digital channels and initiatives, including first- and third-party ordering, app, web, kiosk, delivery, loyalty, and emerging technologies. It also develops a sustainable analytics operating model by using AI and automation to improve recurring reporting, analysis, and team workflows, guiding employees in building accurate, scalable, and maintainable solutions. The role reports to the Senior Manager, Digital Analytics, BK US. This is an onsite position in Miami, Florida, with a five-day-per-week in-office schedule.

Requirements

At least 4 years of experience in analytics, digital analytics, marketing analytics, finance, or consulting, with experience leading projects or guiding others’ work.
Bachelor’s degree in Business, Economics, Data Science, Statistics, Marketing, or a related field.
Strong proficiency in SQL and experience working with large, complex datasets.
Advanced skills in Microsoft Excel and PowerPoint for analysis and presentation.
Experience using AI, automation, or other technology to improve analytical processes and recurring workflows.
Strong analytical thinking, business judgment, problem-solving skills, and attention to detail.
Ability to translate business needs into clear analytical plans, prioritize competing work, and deliver recommendations.
Clear communication and relationship-building skills, including the ability to influence and advise senior and cross-functional partners.
Ability to provide constructive feedback, set clear expectations, and help employees develop analytical and business skills.
Interest in digital platforms, customer behavior, and test-and-learn methods in a fast-paced, data-driven environment.

Nice To Haves

Experience managing, coaching, or developing employees.
Hands-on experience with data visualization tools such as Tableau.
Familiarity with Snowflake, AWS, or Databricks.

Responsibilities

Manage, coach, and develop Digital Analytics team members by setting priorities, providing day-to-day guidance, reviewing work, and supporting career development.
Provide analytics leadership across Burger King digital channels and initiatives, with particular ownership of Delivery and other growing areas as business needs evolve.
Partner with business leaders and cross-functional teams to define questions, evaluate tradeoffs, and make informed decisions.
Lead recommendations based on digital performance, test results, customer behavior, and business needs.
Oversee analysis across first- and third-party ordering, app, web, and kiosk, including sales, traffic, conversion, engagement, profitability, and customer metrics.
Guide test-and-learn initiatives, including measurement design, control selection, evaluation, interpretation, and recommendations.
Prioritize analytics requests and projects based on business impact, urgency, team capacity, and strategic objectives.
Establish standards for analytical quality, data validation, documentation, and clear communication of findings.
Build, maintain, and improve dashboards, recurring reports, and analytical tools that support timely and consistent business decisions.
Identify opportunities to use AI, automation, and other technologies to reduce manual work and improve analytics speed, quality, and scalability.
Guide employees in designing and maintaining automated solutions, reusable workflows, and documentation that can be sustained as business needs change.
Partner with Digital, Marketing, Finance, Operations, and Technology teams to align analytics with business objectives and support effective execution.
Work with RBI data and engineering teams to address data quality issues, validate sources and definitions, and improve access to reliable data.
Communicate insights and recommendations through clear presentations and discussions tailored to technical and nontechnical audiences.
Contribute to special projects related to digital growth, operational performance, customer experience, and emerging technology.
Keep the Senior Manager informed of team priorities, project status, risks, and opportunities, and escalate issues when leadership support is needed.