Manager, Decision Support - Finance - Full Time

Guthrie Enterprise

About The Position

Under the direction of the VP Finance, the Manager, Decision Support provides oversight and leadership for developing and administering The Guthrie Clinic’s Decision Support function. The role leads Financial Analysts who maintain expertise in hospital and physician practice operations, reporting, and benchmarking. Decision Support collaborates with leaders across the system to provide technology solutions, data, and analysis that support actionable operational insights and informed decisions, with the aim of improving patient-care delivery costs and overall financial performance. The manager serves as a resource to financial and clinical leadership, oversees cost accounting and profitability reporting, and directs analytics, dashboards, benchmarking, and financial modeling. The role also develops staff, establishes team service standards, and coordinates with EMR/IT teams and stakeholders on data integrity and projects.

Requirements

At least five years of experience in healthcare data analytics, business intelligence, or related roles.
Healthcare and cost-accounting experience required.
Knowledge of financial management and decision-support principles.
Experience leading data analytics initiatives and delivering actionable insights for strategic decision-making.
Experience with data visualization techniques and creating reports and dashboards.
Strong working knowledge of Excel.
Bachelor’s degree in finance, business, accounting, or a related field from an accredited four-year institution.

Nice To Haves

Supervisory responsibilities experience preferred.
Familiarity with Oracle Cloud and EPIC.
Master’s degree in business administration or a related field desired.

Responsibilities

Lead a team of analysts developing analytics in support of The Guthrie Clinic’s Strategic Plan and day-to-day hospital and clinic needs.
Support financial and clinical leadership with organizational decision-making, clinical and financial initiatives, and strategic planning.
Collaborate with stakeholders to understand data needs and translate them into actionable insights.
Oversee cost-accounting practices, system maintenance, reporting, analysis, and education; ensure consistent costing and allocation practices across hospitals and accurate cost data definitions across Guthrie entities.
Present performance indicators and analyses to leadership, including the drivers of contribution results.
Monitor the sourcing, assessment, definition, and maintenance of business data to ensure its integrity, quality, validity, and applicability.
Oversee profitability reporting for all entities, including routine reporting and ad hoc requests.
Oversee the development and maintenance of visual dashboards using operational, financial, quality, and satisfaction data from multiple sources.
Assess opportunities to improve patient-level financial reporting and coordinate with Guthrie personnel to ensure financial integrity, consistency, and adoption of new reporting tools.
Oversee data analytics, including analysis of financial sensitivities at the case level.
Oversee pro forma preparation for departmental, provider-practice, and other operational analyses, as well as revenue modeling based on current and potential payor contracts.
Oversee Finance’s coordination and planning for capital planning and development, including pro forma financial analysis for capital and working-capital commitments under the Guthrie Capital Commitment Policy.
Oversee financial metric benchmarking and completion of related survey data for all Guthrie entities.
Identify opportunities to improve organizational efficiency and effectiveness, including ways to manipulate and report data more efficiently.
Recruit and develop staff and identify and implement enhancements to advance the Decision Support function.
Establish, implement, and maintain service-level standards, accountability, and responsibility for the Decision Support team.
Provide training and assistance to analysts and customers as needed.
Work with EMR/IT teams to support data flow and accuracy and assist with issue identification and problem-solving.
Provide project-management support; organize and lead projects, create plans, organize teams, update stakeholders, and present deliverables.
Use quality-improvement processes and techniques, emphasizing customer satisfaction and team participation.
Perform other analysis, processes, and duties as required.