Manager, Data Platform

We are seeking a collaborative and experienced leader to join our team as the Manager, Data Platform. In this role, you will lead the development and growth of our data processes, systems, and team, overseeing critical infrastructure that powers our business on a daily basis. This is an opportunity to have a direct and long-term impact on our growth, improving how we use data to better serve our customers and scale our operations. You will be responsible for managing and growing a distributed team of data and analytics engineers, overseeing the design, implementation, and maintenance of our data platform, and working closely with other teams to ensure data initiatives are aligned with company goals.

Manage and grow a distributed team of data and analytics engineers

Oversee the design, implementation, and maintenance of our data platform, including databases, ETL pipelines, BI platforms, observability, and related tools

Work closely with members of our Finance, Marketing, and Operations teams to ensure data initiatives and resources are aligned with company goals

Implement and maintain data governance practices to ensure long-term scalability

Promote data democratization and end-user enablement

Demonstrate a bias for action and embrace a test and learn approach

Proactively manage risks and communicate both good and bad news

Have a direct and long-term impact on the company's growth by improving data usage to better serve customers and scale operations

Embrace failure, never give up, and thrive in a hybrid/remote, fast-paced, and rapidly changing environment

• 7+ years experience managing data infrastructure and teams
• Deep knowledge of SaaS ETL tools (Stitch)
• Experience overseeing the design, implementation, and maintenance of data platforms, including databases, ETL pipelines, BI platforms, observability, and related tools
• Ability to work closely with Finance, Marketing, and Operations teams to align data initiatives with company goals
• Strong understanding of data governance and the importance of ensuring long-term scalability
• Passion for data democratization and end-user enablement
• Proactive in managing risks and communicating both good and bad news
• Strong collaboration and team-building skills
• Bias for action and embrace a test and learn approach
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable in a hybrid/remote (depending on location), fast-paced, and rapidly changing environment
• Experience managing vendor relationships, including consultants and software providers
• Knowledge of data privacy, security, and regulatory requirements (e.g. CCPA / CRPA)

• Commitment to diversity, equity, and inclusion
• Inclusive culture that drives innovation
• Training and support for professional development
• Opportunity for growth and advancement
• Collaboration across business and technical resources
• Management of vendor relationships
• Compliance with data privacy, security, and regulatory requirements
• Hands-on experience with data infrastructure and teams
• Deep knowledge of SaaS ETL tools, data warehouse technologies, and BI platforms
• Familiarity with customer and business operations analytics needs
• Experience with data governance initiatives
• Ability to ship high quality output on time and on budget
• Excellent written, verbal, analytical, and problem-solving skills
• Equal opportunity employer