Manager, Customer Supply Chain

Conagra Brands•Chicago, IL

6d•$109,000 - $159,000•Hybrid

About The Position

Reporting to the Director of Customer Supply Chain, the Manager, Customer Supply Chain connects internal supply chain functions, the sales team, and customers. The role develops strategic supply chain relationships with customers and applies an end-to-end supply chain perspective to improve customer service and reduce costs through more efficient shipments. It also builds a deep understanding of customer supply chains and brings an external perspective to internal supply chain partners. The position serves as the primary supply chain liaison for assigned retail customers, manages customer logistics policies and programs, and uses scorecards and key performance indicators to identify ways to improve results. The manager partners across functions and with sales, leads customer business reviews and joint planning, and develops action plans to reduce cost-to-serve without negatively affecting service. The position is hybrid, with three days in the office and travel of up to 25%.

Requirements

Bachelor's degree.
At least 5 years of supply chain experience, including warehousing, transportation, sales and operations planning, or customer service.
Experience with business systems.
Willingness to travel up to 25%.

Nice To Haves

SAP experience is desirable.

Responsibilities

Understand Conagra Brands' and its customers' end-to-end supply chains, including cross-functional downstream impacts of logistics execution strategies.
Challenge the status quo and identify continuous improvement opportunities in logistics execution and customer service.
Promote a customer-centric approach across the supply chain organization and understand key customer performance measures, department structures, and networks.
Serve as the primary supply chain liaison between Conagra Brands and assigned retail customers, managing and strengthening supply chain relationships.
Manage the execution of Conagra Brands customer logistics policies and programs.
Manage customer performance scorecards and key performance indicators and provide insights to improve results.
Partner across functions to address supply chain efficiency and service improvement opportunities.
Lead periodic supply chain business reviews and joint business planning sessions with select customers.
Partner with Conagra Brands sales teams to support increased sales and improved profitability.
Identify primary cost-to-serve drivers and develop action plans to reduce costs without negatively affecting service.