Manager, Customer Supply Chain

ConAgra Foods•Omaha, NE

5d•Hybrid

About The Position

Reporting to the Director of Customer Supply Chain, the Manager, Customer Supply Chain serves as the connection between internal supply chain functions, the sales team, and customers. The role develops strategic supply chain relationships with customers and applies an end-to-end supply chain mindset to improve customer service while reducing costs through greater shipment efficiency. It also develops a deep understanding of customer supply chains and brings an external perspective to internal supply chain partners. The position serves as the primary supply chain liaison between Conagra Brands and assigned retail customers, managing customer logistics policies and programs, performance scorecards, and key performance indicators. It partners across functions and with sales teams to improve supply chain efficiency, service, sales, and profitability. The role leads periodic supply chain business reviews and joint business planning sessions with select customers, and identifies cost-to-serve drivers and plans to reduce costs without negatively affecting service. The position is hybrid, with three days in the office and willingness to travel up to 25%. The listed annual compensation range is $109,000–$159,000.

Requirements

Bachelor's degree.
At least 5 years of supply chain experience, including warehousing, transportation, sales and operations planning, or customer service.
Experience with business systems.
Willingness to travel up to 25%.

Nice To Haves

SAP experience is desirable.

Responsibilities

Understand the end-to-end supply chain for Conagra Brands and its customers, including downstream impacts of logistics execution strategies across functions.
Challenge the status quo and identify continuous improvement opportunities that improve logistics execution and customer service.
Advocate for a customer-centric approach across the supply chain organization and understand key customer supply chain performance measures, department structures, and networks.
Serve as the primary supply chain liaison between Conagra Brands and assigned retail customers, managing and strengthening supply chain relationships.
Manage the execution of Conagra Brands customer logistics policies and programs.
Manage customer performance scorecards and key performance indicators and provide insights to improve results.
Partner across functions to address supply chain efficiency and service improvement opportunities.
Lead periodic supply chain business reviews and joint business planning sessions with select customers.
Partner with Conagra Brands sales teams to support increased sales and improved profitability.
Identify primary cost-to-serve drivers and develop action plans to reduce costs without negatively affecting service.