Customer Supply Chain Support

Fastenal•Fort Wayne, IN

9d•Onsite

About The Position

Working as a full-time Customer Supply Chain Support employee, you will perform a variety of activities to support a customer's supply chain and improve the performance of the onsite business. This is an entry-level position that provides a foundation in customer relationship management and operations. A flexible schedule may be available after onboarding and training are completed and performance goals are met. The position is located at the customer’s in-plant store at 7102 Lincoln Pkwy, Fort Wayne, Indiana. The listed shift is Monday through Friday, 7:00 a.m. to 5:00 p.m. The work includes managing and fulfilling inventory and orders, responding to customer requests, and supporting supply-chain improvements and reporting. Fastenal describes itself as an industrial and construction supplies distributor with more than 3,000 servicing locations. The company emphasizes an entrepreneurial culture, training, promotion from within, and opportunities for employee advancement.

Requirements

Be at least 18 years old due to the nature of the work.
Possess or be working toward a degree in Supply Chain/Operations Management, or have equivalent industry experience and knowledge of the local market.
Have excellent written and oral communication skills.
Have proficient computer skills.
Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
Be highly motivated, self-directed, and customer-service oriented.
Be comfortable in a sales-oriented environment.
Demonstrate the company’s core values of ambition, innovation, integrity, and teamwork.
Be able to lift, slide, carry, and lower packages typically weighing 25–50 pounds and potentially up to 75 pounds.
Pass the required drug screen (applicable in the United States, Puerto Rico, and Guam only).

Nice To Haves

Possess a current, full, valid driver's license issued in the country where the job is located, including successful completion of any applicable graduated license program, and meet the company's driving-record requirements to use a company vehicle as needed.
Have an interest in career advancement.

Responsibilities

Respond to customer requests and coordinate appropriate resources.
Manage inventory.
Place and fulfill orders.
Receive and ship inventory.
Execute inventory fulfillment within the customer facility.
Source and quote new and existing products.
Participate in continuous improvement activities and implement new business processes.
Monetize and report the value of supply chain management activities to the customer.