Customer Supply Chain Support

Fastenal•Raleigh, NC
•Onsite

About The Position

Working as a full-time Customer Supply Chain Support employee, you will engage in a variety of activities to support the customer's supply chain and improve the performance of the onsite business. This is an entry-level position that provides a foundation of experience in customer relationship management and operations. A flexible schedule may be available after onboarding and training and once performance goals are met. Fastenal is a distributor of industrial and construction supplies that has grown since 1967 from a single branch to a Fortune 500 company with more than 3,000 servicing locations. The company emphasizes local inventory, personal customer service, employee initiative, training, promotion from within, and opportunities for career advancement.

Requirements

  • Be at least 18 years of age.
  • Possess or be working toward a degree in Supply Chain/Operations Management, or have equivalent industry experience and knowledge of the local market.
  • Have excellent written and oral communication skills.
  • Have proficient computer skills.
  • Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
  • Be highly motivated, self-directed, and customer service oriented.
  • Be comfortable in a sales-oriented environment.
  • Demonstrate the company's core values of ambition, innovation, integrity, and teamwork.
  • Be able to lift, slide, carry, and lower packages typically weighing 25–50 pounds and potentially up to 75 pounds.
  • Pass the required drug screen, applicable in the United States, Puerto Rico, and Guam only.

Nice To Haves

  • Possess a current, full, valid driver's license issued in the country where the job is located, including successful completion of any applicable graduated license program, and meet driving record requirements to use a company vehicle as needed.
  • Possess an interest in career advancement.

Responsibilities

  • Respond to customer requests and coordinate resources to address them.
  • Manage inventory.
  • Place and fulfill orders.
  • Receive and ship inventory.
  • Execute inventory fulfillment within the customer facility.
  • Source and quote new and existing products.
  • Participate in continuous improvement activities and implement new business processes.
  • Monetize and report the value of supply chain management activities to the customer.

Benefits

  • Health insurance
  • Life insurance
  • Long-term disability insurance
  • Dental insurance
  • Paid vacation
  • Sick leave
  • Paid holidays
  • 401(k) with an employer contribution
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