Customer Supply Chain Support

Fastenal•Lafayette, LA

9d•Onsite

About The Position

As a full-time Customer Supply Chain Support employee, you will perform a variety of activities to support the customer's supply chain and improve the performance of the onsite business. This is an entry-level position offering a foundation in customer relationship management and operations. A flexible schedule may be available after onboarding and training are completed and performance goals are met. Fastenal is a distributor of industrial and construction supplies with more than 3,000 servicing locations. The company emphasizes local inventory and personal customer service, and describes its culture as entrepreneurial, with opportunities for training, advancement, and promotion from within. Full-time employees are offered health, life, long-term disability, and dental insurance, as well as paid vacation, sick leave, holidays, and a 401(k) with an employer contribution.

Requirements

Be at least 18 years old due to the nature of the work.
Possess or be working toward a degree in Supply Chain/Operations Management, or have equivalent industry experience and knowledge of the local market.
Have excellent written and oral communication skills.
Have proficient computer skills.
Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
Be highly motivated, self-directed, and customer-service oriented.
Be comfortable in a sales-oriented environment.
Demonstrate ambition, innovation, integrity, and teamwork.
Be able to lift, slide, carry, and lower packages typically weighing 25–50 pounds and potentially up to 75 pounds.
Pass the required drug screen (applicable in the US, Puerto Rico, and Guam only).

Nice To Haves

Possess a current, full, valid driver's license issued in the country where the job is located, including successful completion of any applicable graduated licensing program, and meet the driving-record requirements to use a company vehicle as needed.
Possess an interest in career advancement.

Responsibilities

Respond to customer requests and coordinate the resources needed to address them.
Manage inventory.
Place and fulfill orders.
Receive and ship inventory.
Execute inventory fulfillment within the customer facility.
Source and quote new and existing products.
Participate in continuous improvement activities and implement new business processes.
Measure and report to the customer the value of supply chain management activities.