Manager, Custodial Operations

Kamehameha Schools • Kurtistown, HI

2d • $81,500 - $111,700 • Onsite

About The Position

Kamehameha Schools’ Hawaii Campus is seeking a Manager, Custodial Operations to lead day-to-day custodial operations and provide secondary leadership for the Grounds & Utilities team. The role oversees staff, departmental operations and budgets, equipment and resources, and the delivery of high-quality service to campus clients. The position also leads day-to-day operations of the Grounds and Custodial department, including staff supervision, client service, and securing and issuing work products to meet daily operational needs. The manager keeps abreast of industry trends and developments.

The manager leads and develops staff, establishes service and safety standards, plans and assigns work, and manages schedules, evaluations, training, attendance, and workflow. The role oversees work orders, quality inspections, hazardous-material procedures, regulatory compliance, inventory, equipment, supplies, and operational storage areas. The position may involve hands-on training, transporting materials or equipment, odd shifts for special projects, and evening or weekend work as needed.

The role is typically conducted in an office environment, though work may take place in non-standard workplaces. Regular hours are typically Monday through Friday, with evening and weekend hours as needed. The position is based at the Hawaii Campus in Keaau, Hawaii. The annual pay range is $81,500–$111,700.

Requirements

• High school diploma or GED; an equivalent combination of education and experience may substitute for listed requirements.
• At least 3 years of experience overseeing a multi-skilled workforce, including establishing work schedules that maximize staff utilization.
• Demonstrated leadership ability, including effective motivational, developmental, and coaching techniques for staff at all levels.
• Previous supervisory experience with scheduling, evaluations, disciplinary procedures, and training.
• Excellent customer service skills for working with internal and external clients.
• Strong organizational skills and the ability to manage multiple functions and priorities efficiently.
• Ability to maintain composure, tact, sensitivity, and flexibility during peak periods and crisis intervention situations.
• Ability to manage people and coordinate work efficiently and effectively.
• Ability to communicate effectively with all levels of staff, clearly convey job assignments and directions, and train staff in standard and hazardous-material safety procedures.
• Excellent oral and written communication skills to clearly communicate instructions to support staff.
• Ability to work effectively with crews, build an effective team, resolve worker conflicts, and respond to staff concerns.
• Flexibility in scheduling work assignments, including working odd shifts for short periods or special projects.
• Working knowledge of the safe application, storage, and disposal of fertilizer, herbicides, and pesticides.
• Ability to understand and follow written and oral instructions and simple sketches, and to work independently with little or no supervision.
• Ability to work with due regard for personal and fellow-worker safety and to protect KSBE property.
• Valid driver's license.
• Ability to work evenings and weekends as necessary and be accessible for emergencies or other needs of the organization.
• Professional knowledge of facilities maintenance, horticultural practices, landscape maintenance procedures, and irrigation; ability to represent oneself as a landscape and custodial maintenance expert to clients, vendors, and suppliers; and understanding of industry best practices and trends.

Nice To Haves

• Work experience in a multi-service function such as custodial, grounds, or maintenance.
• Bachelor’s degree in management or a related field, or relevant work experience.
• Experience overseeing construction projects and working with consultants, contractors, and vendors.
• Knowledge of OSHA and EPA rules and regulations.
• Experience with Green Seal certification.
• Proven experience working with a workforce of varying skill levels.
• Sensitivity to Hawaiian culture and Christian values.
• Experience and knowledge of school operations.
• Knowledge of how departments interrelate to support smooth coordination of work.
• Working knowledge of the proper use and maintenance of tools used for groundskeeping and building custodial functions.

Responsibilities

• Supervise Grounds and Custodial staff, including making hiring and termination recommendations, setting performance standards, providing evaluations and feedback, and recommending disciplinary actions in consultation with the Director.
• Strengthen team communication and collaboration, coach and motivate employees, and provide professional development and training.
• Plan and schedule work, resolve workflow challenges, assign work to use staff strengths, and develop new work methods when appropriate.
• Monitor staff time and attendance, complete payroll, and make recommendations on vacation and leave requests.
• Supervise multiple work shifts and respond to non-routine occurrences requiring timely decisions and follow-up.
• Establish service standards and ensure facilities are regularly cleaned, groomed, and maintained.
• Review, prioritize, and assign work orders related to event setups, building configuration changes, and faculty requests.
• Conduct routine inspections to maintain work quality.
• Establish and enforce safe handling procedures for hazardous chemicals and materials, maintain the Hazardous Material Safety Data Sheet folder, and train staff on safety procedures.
• Ensure staff follow safety procedures and that departmental activities comply with applicable governmental regulations.
• Provide subject-matter input and recommendations on procedural and process changes and building maintenance decisions.
• Ensure tools and equipment are maintained and in working order, and that teams have necessary equipment, safety supplies, and materials.
• Maintain adequate supply inventory, perform equipment inventory, and ensure supplies and chemicals are stored and used in compliance with local, state, and federal regulations.
• Keep operational storage areas neat, organized, and secured.
• Pick up and deliver materials or equipment for the work crew when needed.
• Work odd shifts as required for special projects.

Benefits

• Total Rewards Program supporting employees’ physical, mental, and financial well-being.
• Comprehensive benefits; details are available in the company’s Benefits Summary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED