Manager, Creative Operations - Too Faced Cosmetics

ELC Beauty LLC•New York, NY
•$87,550 - $143,800

About The Position

The Manager, Global Creative Operations partners with the Executive Director, Global Creative Operations to support and drive the workflow, communication, and execution of global creative programs across Creative, cross-functional, and regional teams. The role manages creative operations processes from briefing through creative development, shoots, post-production, and final asset delivery, with responsibility for New Product Launch, Commercial Innovation, and Special Projects workstreams. The position calls for an organized, solutions-oriented, collaborative professional who can manage complex timelines, multiple stakeholders, and fast-moving creative priorities in a beauty or creative environment.

Requirements

  • At least 5 years of relevant experience in a creative, beauty, fashion, retail, or consumer goods environment.
  • Strong organizational and project management skills, including the ability to manage complex 360 programs across multiple creative channels.
  • Experience managing timelines, trackers, workflow tools, and cross-functional project communication.
  • Strong understanding of creative development, production, post-production, and asset delivery processes.
  • Ability to self-manage time, work independently, and partner effectively with teams under tight deadlines.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Ability to build strong working relationships with Creative, Marketing, Product Development, Packaging, Global Supply Chain, regional teams, and external partners.

Nice To Haves

  • Experience using project management platforms such as Wrike.

Responsibilities

  • Manage New Product Launch, Commercial Innovation, and Special Projects workstreams, tracking and communicating milestones, deliverables, timelines, and resourcing using project trackers and Wrike.
  • Serve as the Creative point of contact for Creative Design, Marketing, and Packaging teams.
  • Partner with Creative and Packaging teams to manage workload, timelines, priorities, and weekly status updates, including meetings with Marketing and the Creative Director.
  • Attend weekly marketing and packaging cross-functional meetings and provide project updates for leadership packaging meetings.
  • Manage end-to-end creative programs from briefing through final asset delivery.
  • Maintain creative status reports, project trackers, and key timeline documents.
  • Create, update, and maintain Wrike project timelines for seasonal programs and track progress toward major milestones.
  • Communicate timeline updates, project status, risks, and escalations to cross-functional and regional partners.
  • Maintain an understanding of the brand marketing calendar, including brief deadlines and the impact of timelines on creative execution.
  • Partner with Marketing to drive timing and review briefs to ensure strategy, objectives, and required content are clear before briefing Creative teams.
  • For priority programs, support concept development and 360 ideation with Creative and cross-functional teams, with Executive Director support as needed.
  • Work with Creative teams to manage resourcing and ensure priorities, marketing objectives, deliverables, and timing implications are understood.
  • Receive creative requests with cross-functional teams and facilitate communication from brief through asset delivery.
  • Capture and integrate regional and cross-functional feedback and inputs throughout creative development.
  • Manage pre-production and shoot preparation in partnership with Content Production.
  • Build and maintain shot lists with Art Directors for assigned programs.
  • Align shoot needs, deliverables, and timelines with Content Production, Creative, Marketing, and cross-functional teams.
  • Partner with Content Production to manage post-production timelines and communicate asset delivery expectations.
  • Work with Production to develop or recalibrate timelines as needed and communicate updates to cross-functional and regional partners.
  • Manage Creative and cross-functional teams through asset delivery milestones.
  • Monitor asset timing, identify potential delays, and proactively communicate risks.
  • Provide solution-oriented next steps when assets are delayed or deadlines may be missed.
  • Ensure final deliverables are accurate, on time, and aligned with brand and business needs.

Benefits

  • Eligible employees may receive medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Competitive bonus program with the possibility of overachievement based on performance and company results.
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