Assistant Manager, Creative Operations - Too Faced Cosmetics

ELC Beauty LLC•New York, NY
•$75,350 - $112,500

About The Position

The Assistant Manager, Global Creative Operations supports the Manager and Executive Director, Global Creative Operations in coordinating workflow, communication, and execution of global creative programs and assets across Creative, cross-functional, and regional teams. The role supports creative operations from briefing through creative development, shoot and post-production, and final asset delivery. The position coordinates assigned workstreams for North America and International Visual Merchandising, Global E-commerce, and Asset Management. The successful candidate is highly organized, detail-oriented, collaborative, and comfortable supporting multiple timelines, stakeholders, and fast-moving creative priorities in a beauty or creative environment.

Requirements

  • At least 3 years of relevant experience in a creative, beauty, fashion, retail, or consumer goods environment.
  • Strong organizational and project coordination skills, with experience supporting multi-channel creative programs.
  • Experience maintaining timelines, trackers, workflow tools, and cross-functional project communications.
  • Working knowledge of creative development, production, post-production, and asset delivery processes.
  • Ability to manage assigned work independently, ask questions, and escalate issues appropriately.
  • Strong verbal and written communication skills.
  • Strong attention to detail and ability to support multiple priorities in a fast-paced environment.
  • Ability to build productive working relationships with Creative, Marketing, Product Development, Packaging, Global Supply Chain, regional teams, and external partners.

Nice To Haves

  • Experience using project management platforms such as Wrike.
  • Experience in a beauty or creative environment.

Responsibilities

  • Track key milestones, deliverables, and timelines for Visual Merchandising and E-Commerce workstreams.
  • Coordinate day-to-day creative needs, priorities, deliverables, and timing with Creative, Marketing, and Commercial teams.
  • Partner with Creative VM and Design teams to resource and track workload, timelines, priorities, and weekly status updates.
  • Attend marketing cross-functional meetings, capture updates, and support preparation for leadership discussions.
  • Coordinate assigned creative programs from briefing through final asset delivery and escalate issues as needed.
  • Maintain creative status reports, project trackers, and key timeline documents.
  • Create and update project timelines in Wrike for assigned seasonal programs.
  • Communicate routine timeline updates, project status, and risks to internal partners, escalating significant issues to the Manager or Executive Director.
  • Maintain an understanding of Brick and Mortar and Online retailers globally.
  • Support the Manager and Executive Director in educating key stakeholders on processes to improve workstream and team efficiency.
  • Coordinate with Marketing to track brief timing and confirm required information is available before projects are assigned to Creative teams.
  • Receive and organize creative requests and support communication from brief through asset delivery.
  • Manage and track global and regional feedback and ensure it is shared with appropriate partners throughout creative development.
  • Support coordination of shoot needs, deliverables, and timing with Content Production, Creative, and Marketing.
  • Track post-production timelines within larger Visual Merchandising and E-Commerce project timelines and share asset delivery updates with relevant teams.
  • Maintain the image expiration tracker, update it quarterly, and distribute it to commercial teams.
  • Support the creative team with DAM management and distribution lists for tools and trackers.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Participation in a competitive bonus program, with the possibility of overachievement based on performance and company results.
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