Manager, Corporate Workplace Services

Hilton Grand Vacations•Las Vegas, NV

About The Position

The Manager, Corporate Workplace Services is responsible for the overall management, maintenance, and strategic oversight of three corporate office locations in the Las Vegas area. The role ensures facilities are safe, efficient, and aligned with organizational standards while delivering an exceptional workplace experience for team members and visitors. Responsibilities include oversight of mailroom operations, vendor management, budget planning, and capital projects. The manager balances day-to-day operational needs with long-term strategic planning across all sites.

Requirements

3–5 years of related experience.
Experience managing a team to run a first-class office operation.
Good verbal and written communication skills.
Financial management experience related to budgeting and cost management.
Ability to work on issues outside the specific area of responsibility.

Nice To Haves

Facilities management certification from a respected national or global association or organization.
Certification related to mechanical, electrical, or plumbing trades.
High school degree or some college; a college degree is optional.
Property or facility management experience for a real estate owner, management company, or corporation.

Responsibilities

Oversee daily operations of three corporate locations, keeping facilities well-maintained, functional, and compliant with safety standards; serve as the company’s primary on-site representative across the offices.
Lead and develop the Facilities team, ensuring it has the skills and capabilities to perform effectively.
Assess staffing needs and adjust staffing to meet evolving operational requirements across all locations.
Manage general building operations, including janitorial services, pantry stocking, appliance maintenance, mailroom operations, office moves, project coordination, security collaboration, emergency response, and the office environment.
Serve as the primary liaison with building management, landlords, and asset managers, representing the company’s interests.
Respond to and manage after-hours security and emergency situations, coordinating with internal teams and external agencies.
Oversee day-to-day facilities maintenance operations across all sites.
Manage vendor relationships and ensure performance aligns with service-level agreements and company standards.
Review, approve, and reconcile vendor invoices while maintaining accurate documentation and records.
Develop, manage, and monitor operating and capital budgets for all facilities; participate in the annual budgeting process.
Oversee building infrastructure and systems, including plumbing, mechanical, electrical, fire/life safety, elevators, janitorial services, café operations, and other critical office components.
Partner with procurement to source vendors, solicit at least three competitive bids, and negotiate contracts.
Supervise contractors and vendors during on-site work to minimize business disruption.
Lead space-planning initiatives, including office reconfigurations and workstation optimization.
Provide input and support for corporate events as needed.
Manage special projects, including office relocations and buildouts.
Contribute to health and safety programs and initiatives across all locations.
Implement continuous-improvement practices to enhance efficiency, reduce operating costs, and improve productivity.
Embody Hilton Grand Vacations’ values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.
Complete assigned Company training and compliance courses.
Adhere to Company standards and comply with policies and procedures.
Complete relevant administrative tasks accurately and on time.
Maintain up-to-date records and files.